Restaurant Branch Manager

2 days ago

Karachi, Sindh, Pakistan SNA Foods (Bellavita and Gloria Jeans Coffee) Full time
Overview

Position Title: Restaurant Branch Manager

Job Location: SMCHS Karachi

Responsibilities

Operations Management:

  • Oversee the day-to-day operations of the restaurant, including staffing, inventory management, and customer service.
  • Ensure compliance with company policies, procedures, and food safety standards.
  • Implement strategies to optimize efficiency and productivity.

Staffing and Training:

  • Recruit, train, and supervise restaurant staff, including servers, cooks, and support staff.
  • Foster a positive work environment and provide ongoing coaching and development opportunities.

Customer Service:

  • Maintain high standards of customer service and satisfaction.
  • Address customer complaints and resolve issues promptly and effectively.
  • Implement initiatives to enhance the overall dining experience.

Quality Control:

  • Uphold the highest standards of food quality, cleanliness, and sanitation.
  • Conduct regular inspections and audits to ensure compliance with health and safety regulations.
  • Implement corrective actions to address any issues or deficiencies.
Qualifications
  • Intermediate or Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not mandatory).
  • Proven experience in restaurant management, with a minimum of 1 year in a leadership role.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
  • Excellent communication and negotiation abilities.
  • Solid understanding of financial management principles and practices.
  • Knowledge of food safety and sanitation regulations.
  • Proficiency in restaurant management software and MS Office applications.

Job Type: Full-time

Pay: Rs 60,000.00 per month

Location & Logistics

Ability to commute/relocate:

  • Karachi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person


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