Information Technology Specialist

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Location: IT Solutions hub 2010, B17 Islamabad

Employment Type: Full-Time

Experience Required: Min 3 Years

Job Summary:

We are looking for an experienced IT Administrator to manage and maintain our IT infrastructure, ensuring smooth operations across networking, servers, security, and technical support. The ideal candidate should have hands-on experience in Windows Server 2022, Active Directory, Microsoft Exchange Online, Apache Web Server, and local file-sharing systems, among other IT responsibilities.

Key Responsibilities:

1. Server Management & Administration
   • Maintain and optimize Windows Server 2022, ensuring high availability and security.
   • Configure and manage Active Directory (AD DS), including user roles, group policies (GPOs), and authentication protocols.
   • Monitor and maintain server health, logs, and backups.
   • Manage IIS for file sharing and ensure secure access for internal users.
2. Network Setup & Security
   • Administer network devices (routers, switches, firewalls, VLANs, and VPNs) to ensure secure and stable connectivity.
   • Assign static IPs to critical devices and implement IP filtering.
   • Troubleshoot network connectivity issues and monitor traffic for security threats.
   • Implement firewall rules and intrusion detection systems to protect company data.
3. Web Hosting & Management
   • Configure and maintain Apache HTTP Server to host React.js-based websites.
   • Ensure SSL certificates are properly installed and renewed for secure web traffic.
   • Manage AWStats for website analytics and performance monitoring.
   • Implement DNS and domain configurations for hosted websites.
4. Email Administration (Microsoft Exchange Online)
   • Configure and manage Microsoft Exchange Online and integrate with Microsoft 365.
   • Set up and maintain MX, SPF, DKIM, and DMARC records for secure email communication.
   • Monitor email security, apply anti-spam and phishing filters, and ensure compliance with Data Loss Prevention (DLP) policies.
   • Assist employees with email troubleshooting and Outlook configurations.
5. Local File Sharing & Backup Solutions
   • Set up and maintain local file-sharing systems on a Windows 11 storage server.
   • Configure user access permissions for shared folders and implement security measures.
   • Ensure automated and manual backup strategies for emails, server configurations, websites, and databases.
6. Employee Monitoring & IT Policies
   • Deploy and manage Net Monitor for Employees Pro for monitoring and restricting unauthorized activities.
   • Implement website blocking, USB device restrictions, and application usage policies.
   • Generate employee productivity reports and ensure compliance with IT security policies.
7. IT Support & Troubleshooting
   • Provide hardware and software support for employee workstations, printers, and networking devices.
   • Manage user accounts and permissions within the company's IT infrastructure.
   • Document and resolve IT issues through ticketing systems (e.g., Jira, Trello).
8. IT Procurement & Asset Management
   • Track, update, and procure IT hardware/software licenses.
   • Maintain an inventory of servers, networking devices, computers, and peripherals.
   • Work with vendors for hardware upgrades and support services.
9. IT Automation & AI/Cloud Setup (Bonus Skills)
   • Assist in cloud-based AI solutions for inventory management and sales forecasting.
   • Configure and manage Flask-based dashboards and AI tools for logistics data analysis.

Required Skills & Qualifications:

2-3 years of experience in IT administration, networking, and system management.

Hands-on experience with Windows Server 2022, Active Directory, Microsoft Exchange Online, and file-sharing systems.

Strong knowledge of networking protocols, firewalls, and security best practices.

Proficiency in Apache Web Server and hosting React.js applications.

Experience with email security and spam filtering mechanisms (SPF, DKIM, DMARC).

Familiarity with Monitoring Solutions for activity monitoring and restriction.

Ability to set up and maintain SMB/local file-sharing solutions.

Strong troubleshooting skills for hardware, software, and network issues.

Excellent documentation skills and ability to train employees on IT policies.

Preferred Skills (Bonus):

Experience with cloud services (AWS, Azure, or Google Cloud).

Knowledge of inventory management & AI-based forecasting tools.

Understanding of Jira, Trello, or other IT ticketing systems.

Seniority level: Mid-Senior level

Job function: Information Technology

Industries: IT Services and IT Consulting