Information Technology Specialist

2 days ago

Islamabad, Islamabad, Pakistan IT Solutions Hub 2010 PVT LTD Full time

Location: IT Solutions hub 2010, B17 Islamabad

Employment Type: Full-Time

Experience Required: Min 3 Years

Job Summary:

We are looking for an experienced IT Administrator to manage and maintain our IT infrastructure, ensuring smooth operations across networking, servers, security, and technical support. The ideal candidate should have hands-on experience in Windows Server 2022, Active Directory, Microsoft Exchange Online, Apache Web Server, and local file-sharing systems, among other IT responsibilities.

Key Responsibilities:

  1. Server Management & Administration
    • Maintain and optimize Windows Server 2022, ensuring high availability and security.
    • Configure and manage Active Directory (AD DS), including user roles, group policies (GPOs), and authentication protocols.
    • Monitor and maintain server health, logs, and backups.
    • Manage IIS for file sharing and ensure secure access for internal users.
  2. Network Setup & Security
    • Administer network devices (routers, switches, firewalls, VLANs, and VPNs) to ensure secure and stable connectivity.
    • Assign static IPs to critical devices and implement IP filtering.
    • Troubleshoot network connectivity issues and monitor traffic for security threats.
    • Implement firewall rules and intrusion detection systems to protect company data.
  3. Web Hosting & Management
    • Configure and maintain Apache HTTP Server to host React.js-based websites.
    • Ensure SSL certificates are properly installed and renewed for secure web traffic.
    • Manage AWStats for website analytics and performance monitoring.
    • Implement DNS and domain configurations for hosted websites.
  4. Email Administration (Microsoft Exchange Online)
    • Configure and manage Microsoft Exchange Online and integrate with Microsoft 365.
    • Set up and maintain MX, SPF, DKIM, and DMARC records for secure email communication.
    • Monitor email security, apply anti-spam and phishing filters, and ensure compliance with Data Loss Prevention (DLP) policies.
    • Assist employees with email troubleshooting and Outlook configurations.
  5. Local File Sharing & Backup Solutions
    • Set up and maintain local file-sharing systems on a Windows 11 storage server.
    • Configure user access permissions for shared folders and implement security measures.
    • Ensure automated and manual backup strategies for emails, server configurations, websites, and databases.
  6. Employee Monitoring & IT Policies
    • Deploy and manage Net Monitor for Employees Pro for monitoring and restricting unauthorized activities.
    • Implement website blocking, USB device restrictions, and application usage policies.
    • Generate employee productivity reports and ensure compliance with IT security policies.
  7. IT Support & Troubleshooting
    • Provide hardware and software support for employee workstations, printers, and networking devices.
    • Manage user accounts and permissions within the company's IT infrastructure.
    • Document and resolve IT issues through ticketing systems (e.g., Jira, Trello).
  8. IT Procurement & Asset Management
    • Track, update, and procure IT hardware/software licenses.
    • Maintain an inventory of servers, networking devices, computers, and peripherals.
    • Work with vendors for hardware upgrades and support services.
  9. IT Automation & AI/Cloud Setup (Bonus Skills)
    • Assist in cloud-based AI solutions for inventory management and sales forecasting.
    • Configure and manage Flask-based dashboards and AI tools for logistics data analysis.

Required Skills & Qualifications:

  • 2-3 years of experience in IT administration, networking, and system management.
  • Hands-on experience with Windows Server 2022, Active Directory, Microsoft Exchange Online, and file-sharing systems.
  • Strong knowledge of networking protocols, firewalls, and security best practices.
  • Proficiency in Apache Web Server and hosting React.js applications.
  • Experience with email security and spam filtering mechanisms (SPF, DKIM, DMARC).
  • Familiarity with Monitoring Solutions for activity monitoring and restriction.
  • Ability to set up and maintain SMB/local file-sharing solutions.
  • Strong troubleshooting skills for hardware, software, and network issues.
  • Excellent documentation skills and ability to train employees on IT policies.

Preferred Skills (Bonus):

  • Experience with cloud services (AWS, Azure, or Google Cloud).
  • Knowledge of inventory management & AI-based forecasting tools.
  • Understanding of Jira, Trello, or other IT ticketing systems.

Seniority level: Mid-Senior level

Job function: Information Technology

Industries: IT Services and IT Consulting

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