
Senior Support Consultant
3 weeks ago
Quantum IT Solutions, Pakistan
We are currently looking for a robust, dynamic and passionate IT professional to act as a Senior Support Consultant / Technical Lead with exposure in Linux and/or Unix. You will be reporting directly to the Director Consulting & Manager Managed Services.
Key Responsibilities:
- Managing Unix and Oracle related accounts and act as L3 support for critical System Admin related calls.
- Production support of UNIX or Linux servers for the front and back office.
- Perform daily UNIX/Linux system administration tasks within the UNIX/Linux infrastructure, including monitoring and diagnosing backup issues.
- Support and consultancy for the Development and UAT UNIX Environments, Backup and Storage Products and Disaster Recovery.
- Automation of processes utilizing your scripting (Shell or Perl) skills.
- Develop and implement methods to proactively manage the environment.
- Ongoing BAU and Project work.
Technical Skills Required: (not all mandatory)
- HP-UX, Solaris, AIX, Linux/Redhat installation & administration.
- Working with Volume Groups.
- Comprehensive study & implementation of System backups for all flavours of Unix.
- Performance Analysis experience.
- Working exposure with Cluster software on Unix Flavours.
- NFS/NTP/DNS/DHCP/ Network configuration on different Unix Flavours.
- Comprehensive understanding of networks, DNS, web services, tomcat & Java preferred.
- Network protocols (TCP/IP).
- Shell scripting (ksh, perl).
- Experience in monitoring systems remotely.
Skills: In combination, you are required to have:
- Exceptional troubleshooting abilities.
- Worked with servers communicating through firewalls and have a full understanding of firewalls down to port/protocol level.
- A good understanding of the demands of supporting servers in mission-critical environments such as those in the Banking/ Financial sector.
- Experience in providing and supporting Service Continuity (DR).
- Ability to handle rapidly changing and competing priorities and able to work after hours.
- Good communication skills.
- Tertiary Education (University degree/Advance Diploma).
- Ability to work in a team environment & learn new technologies.
- Experience in looking after 24/7 environments.
- Be able & available to work on Production issues after hours or on weekends.
- Experience in working under a production support & pressured environment.
- Troubleshooting, problem solving and able to drive issues to resolution.
- Experience in performing health checks of database systems.
- Experience with virtualization software technologies.
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