Assistant Manager Planning and Business Support

3 weeks ago

Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full time

Department & Function: Network Planning

Position: Assistant Manager Planning and Business Support

Location: Islamabad

Reporting to: Assistant Manager Network Planning

Job Type: Permanent

Job Purpose:

  • The Assistant Manager Planning and Business support will facilitate end to end management of New Business Requirements, whether or not can be addressed with existing network resources, by strengthening coordination among Business, Engineering, Technical, and Support teams to facilitate timely feasibility assessments. As the demand for innovative products and services continues to grow and network resources are limited, quick and well-informed decisions are critical to capitalize high-impact business opportunities.

Job Responsibilities:

  • Good understanding of network infrastructure, telecom technologies, and business operations.
  • Proactive market insight and industry awareness to actively contribute to business growth and product development initiatives.
  • Act as a liaison among Business, Engineering, Technical, and support teams to ensure seamless collaboration and alignment.
  • Support and facilitate timely evaluation of new business requirements by coordinating across relevant stakeholders and converting ideas into actionable, technically feasible solutions that align with company's objectives.
  • Contribute meaningful suggestions and ideas to address gaps in solution development and help create better and more innovative ways to meet business needs.
  • Stay informed about industry trends, emerging technologies, and best practices to support business needs.
  • Actively contribute and support Innovation and R&D activities led by the innovation office.
  • Monitor, track, and report on project progress against defined or mutually agreed SLAs, ensuring transparency, accountability, and timely identification of risks or deviations for quick corrective action.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

  • Must have Bachelor's Degree in Engineering/Telecommunications
  • A Master's degree in Business/Engineering will be considered an advantage

Work Experience:

  • Minimum 4 years of experience in an Engineering role
  • At least 1 year of experience working with or within Business teams

Skills – Generic:

  • Communication Skills
  • Interpersonal Skills
  • Analytical thinking with a proactive approach to problem solving
  • Adaptable & Flexible in dynamic environments
  • Capable of performing effectively under pressure
  • Strong follow-up and ownership abilities

Skills – Job Specific:

  • Grip on network planning, telecom services, and overall network architecture
  • Business Acumen with an understanding of telecom operations
  • Hands-on experience and knowledge of Core and Transmission domains will be considered an advantage
  • Awareness of System Inter-dependencies and their impact on solution design
  • Requirements Gathering & Documentation
  • Proficiency in gathering, analyzing, and documenting business and technical requirements
  • Effective Project Management & Time Management skills
  • Cross-functional coordination and stakeholder engagement across multiple departments
  • Strong presentation and report-writing skills
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