Senior Billing Coordinator

2 days ago

Islamabad, Islamabad, Pakistan Zones Inc. Full time
Overview

Join to apply for the Senior Billing Coordinator role at Zones IT Solutions.

Position Overview

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

What You'll Do
  • Process all pertinent individual customer invoices each day with 100% accuracy.
  • Resolve and respond to all "rejected" invoices in a timely manner.
  • Maintain and reconcile specific accounts to ensure all invoices have been billed and will be paid as agreed.
  • Train and mentor new/junior team members and help them resolve complex issues.
  • Accurately prepare daily, weekly, or monthly spreadsheet billings.
  • Process all other forms of billings as needed (paper, electronic, manual).
  • Provide daily support for the entire Department and train junior staff.
  • Maintain and act upon issues sent to the Credit email boxes, including written and verbal communication with customers, Credit, and our Sales Teams.
  • Encourage customers to move to electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent "lost" invoices.
  • Daily processing of invoices on individual accounts; research and resolve problem issues by understanding their systems, requirements and by corresponding with the customer and Sales Department.
  • Reconciling and Maintaining of Specific Customer accounts: daily emails to end users and their managers; resolve issues and re-bill as needed; apply credits and payments.
  • Process daily emails into the Tax-Exempt Credit email box as needed; understand taxation in each state; modify orders as needed; follow up with Sales and Tax Manager as needed.
Education/Certification

What you will bring to the team: ACCA/MBA/BBA in Finance & Accounting or any other related field.

Required Experience
  • 3 – 5 years of Credit/Collection/Billing experience including senior support roles with emphasis on electronic billing & payment posting.
  • Advanced knowledge of billing systems, ERP software; experience with MS D365 (CE/FNO) is a plus.
  • Computer proficiency including advanced MS Excel.
  • Ability to develop positive working relationships with customers and other departments.
  • Excellent oral and written communication skills with emphasis on email etiquette.
  • Strong organizational and follow-up skills; ability to multi-task and think creatively; attention to detail and issue anticipation.
  • Ability to be accurate while accomplishing daily goals.
  • Ability to train and mentor junior staff; review daily team tasks for accuracy and completion.
Benefits

Zones offers a comprehensive Benefits package. We are committed to fostering an inclusive and diverse workplace with life insurance, optional health insurance, and retirement benefits in line with Company policy. Additional perks include Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Job timings: 8:00 PM to 5:00 AM (Pk time)

Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Accounting/Auditing and Finance
  • Industries: Computer Hardware Manufacturing, Software Development, IT Services and IT Consulting

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