Senior Billing Coordinator

Job Title: Billing Specialist

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• Job Summary:">
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  • We are seeking a skilled Billing Specialist to join our team. The ideal candidate will have experience in billing and collections, with a focus on electronic billing and payment processing.">
  • Responsibilities:">
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    • Process all pertinent individual customer invoices each day with 100% accuracy.">
    • Resolve and respond to all "rejected" invoices in a timely manner.">
    • Maintain and reconcile specific accounts to ensure all invoices have been billed and will be paid as agreed.">
    • Train and mentor new/junior team members and help them resolve complex issues.">
    • Accurately prepare daily, weekly, or monthly spreadsheet billings.">
    • Process all other forms of billings as needed (paper, electronic, manual)">
    • Provide daily support for the entire Department and train junior staff.">
    • Maintain and act upon issues sent to the Credit email boxes. This includes written and verbal communication with customers, Credit, and our Sales Teams.">
    • Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent "lost" invoices.">
    • Daily processing of invoices on individual accounts. Need to research and resolve problem issues by understanding their systems, requirements and by corresponding with the customer and Sales Department.">
    • Reconciling and Maintaining of Specific Customer accounts:">
    • Daily emails to specific end users and their manager. Resolve problem issues and re-bill as needed. Process credit adjustments as required. Apply credits and payments as needed.">
    • Process daily emails into the Tax-Exempt Credit email box as needed. Understand how taxation works in each state. Modify orders as needed. Follow up with Sales and Tax Manager as needed">
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  • Required Skills and Qualifications:">
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    • 3 – 5 years of Credit/Collection/Billing experience including senior support roles with an emphasis on electronic billing & payment posting.">
    • Advanced knowledge of billing systems, ERP software. Experience with MS D365 (CE/FNO) is a plus.">
    • Computer proficiency required, including advanced proficiency in MS Excel.">
    • Ability to develop a positive working relationship with customers and other departments.">
    • Possess excellent oral and written communication skills with an emphasis on email etiquette.">
    • Organizational and follow up skills are a must. Ability to multi task as needed and to think outside the box. Attention to detail and being able to recognize issues before they happen (reading between the lines)">
    • Ability to be accurate while accomplishing daily goals.">
    • Train and mentor junior staff. Review daily team tasks for accuracy and completion.">
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  • Benefits:">
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    • Zones offers a comprehensive Benefits package.">
    • At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported.">
    • Life insurance, optional health insurance, and retirement benefits in line with Company policy.">
    • Additional perks such as complimentary meals and access to our in-house gym.">
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  • Others:">
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    • We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind.">
    • If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.">
    • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.">
    • Job timings: 8:00 PM to 5:00 AM (Pk time)">
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What You Will Bring to the Team:

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• EDUCATION/CERTIFICATION:">
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  • ACCA/MBA/BBA in Finance & Accountingor any other related field">
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• REQUIRED EXPERIENCE:">
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  • 3 – 5 years of Credit/Collection/Billing experienceincluding senior support roles with an emphasis on electronic billing & payment posting.">
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• SKILLS AND QUALIFICATIONS:">
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  • Advanced knowledge of billing systems, ERP software. Experience with MS D365 (CE/FNO) is a plus.">
  • Computer proficiency required, including advanced proficiency in MS Excel.">
  • Excellent oral and written communication skills with an emphasis on email etiquette.">
  • Ability to develop a positive working relationship with customers and other departments.">
  • Ability to be accurate while accomplishing daily goals.">
  • Ability to think outside the box and recognize issues before they happen.">
  • Ability to multi task as needed.">
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