Transportation Support Specialist

4 weeks ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

Company Overview:

When it comes to IT solution providers, there are many choices. Zones stands out with innovative, end-to-end service offerings. As a global solution provider with over 35 years in business, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries and partnering with Microsoft, Apple, Cisco, Lenovo, Adobe, and others, Zones is committed to building digital infrastructures that transform business operations. Follow Zones on Twitter @Zones, LinkedIn, and Facebook.

Position Overview

The Transportation Support Specialist manages freight activities, ensuring timely invoice processing, shipment coordination, and issue resolution. This role collaborates with finance, sales, and project teams, working with third-party auditors and transportation providers to resolve payment discrepancies, handle returns and claims, and optimize logistics.

Key Responsibilities

  • Audit freight invoices using Matched/Unmatched reports and EDI portal; confirm readiness for payment.
  • Coordinate with third-party auditors and finance teams to resolve payment issues, late fees, and data discrepancies.
  • Handle freight cases including returns, re-routes, and claims, ensuring correct billing and shipping methods.
  • Support daily email operations related to tracking, quoting, and resolving shipping errors.
  • Assist sales, PMO, and Deployment teams with order management to facilitate shipping.
  • Conduct post-shipment validations such as serial number and tracking verification.
  • Coordinate with transportation providers for prompt shipment movement, maintaining project schedules.
  • Work with sales and project managers to optimize shipping efficiency and cost-effectiveness.
  • Arrange special shipping as needed.

Qualifications

  • Minimum 1 year of experience in transportation and warehousing.
  • Excellent communication skills for engaging with team members, departments, and external partners.
  • Knowledge of policies and procedures related to transportation.
  • Ability to interpret instructions in various formats.
  • Problem-solving skills with practical application.
  • Graduate in any discipline.

Zones offers a comprehensive benefits package, including health coverage, life insurance, pension schemes, in-house gym, and more. We are committed to diversity and equal opportunity. Join us if you're passionate about innovation in IT, sales, engineering, or operations.

Shift Timings: 8:00 P.M to 5:00 A.M (PK time)

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