Telesales Representative

1 day ago

Lahore, Punjab, Pakistan Zameen Full time

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Zameen.com is Pakistan's leading real estate portal and a pioneer in digitizing the property sector since 2006. As part of the Emerging Markets Property Group (EMPG), Zameen.com offers an expansive digital platform for property buying, selling, renting, and investing. With over 20 million property listings, 1.6 million registered members, and more than 15,000 real estate agencies onboard, Zameen.com has become the go-to destination for property solutions across Pakistan. Headquartered in Lahore and operating in all major cities, the company continues to transform real estate through technology, innovation, and a customer-centric approach.

Job Summary:

We are looking for a motivated and results-driven Telesales Representative to join our sales team. As a Telesales Representative, you will be responsible for making outbound calls to potential and existing customers, promoting products or services, and closing sales over the phone.

Key Responsibilities:

  • Contact potential or existing customers to inform them about products or services using scripts.
  • Answer questions about products, pricing, and the company.
  • Ask questions to understand customer needs and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the CRM/database.
  • Take and process orders accurately.
  • Handle grievances to preserve the company's reputation.
  • Keep records of calls and sales and note useful information.
  • Meet daily and monthly sales targets.

Requirements and Skills:

  • Graduate degree is mandatory (Bachelor's degree in any field).
  • Proven experience in telesales, telemarketing, or customer service.
  • Excellent verbal communication and interpersonal skills.
  • Strong sales and negotiation abilities.
  • Familiarity with CRM software and telephone systems.
  • Ability to handle rejection and remain motivated.
  • Goal-oriented with a drive to exceed targets.

Compensation:

  • Competitive base salary plus performance-based incentives/commissions.
  • Additional benefits include health insurance, mobile and travel allowance, and professional development opportunities.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service, Sales, and Business Development

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