Customer Service Representative

4 days ago

Karachi, Sindh, Pakistan Lycan Communication Full time
Job Description:

Job Title: Customer Service Representative

Salary: PKR 35,000 – 45,000 per month

Perks:

  • Commission on every successful lead
  • Transportation provided for female employees
  • PKR 5,000 fuel allowance for male employees

Shift & Timing: Night Shift | 7:00 PM – 3:00 AM

Location: DHA Phase 7, Khayaban-e-Abbasi, Karachi

Job Overview:

Lycan Communication is seeking energetic and motivated Customer Service Representatives to join our dynamic team. In this role, you will be responsible for handling both inbound and outbound calls to generate high-quality leads for our clientele. The ideal candidate must demonstrate professionalism, enthusiasm, and strong communication skills while engaging with potential customers.

Key Responsibilities:

  1. Conduct outbound and inbound phone calls to generate leads.
  2. Follow a provided script to ensure consistency and professionalism in all interactions.
  3. Maintain a high level of respect, positivity, and customer engagement during calls.
  4. Meet daily and monthly lead generation targets as assigned.
  5. Accurately document customer interactions and lead details in the system.
  6. Collaborate with the team to improve outreach strategies and overall campaign success.

Why Join Us?

  • Competitive salary with unlimited earning potential through commissions.
  • Supportive work environment with career growth opportunities.
  • Transportation and fuel benefits for ease of commute.
  • Hands-on training and guidance to enhance your skills.

Apply now and become a part of Lycan Communication's growing team

Job Specification:

Requirements:

  • Prior experience in customer service, sales, or telemarketing (preferred but not mandatory).
  • Strong communication and persuasion skills.
  • Ability to work effectively in a fast-paced environment.
  • Self-motivated with a goal-oriented mindset.
  • Availability for the night shift (7:00 PM – 3:00 AM).
Job Rewards and Benefits:

Incentive Bonus, Transport

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