Site Reliability Engineer

4 weeks ago

Hyderabad City Taluka, Pakistan GSPANN Technologies, Inc Full time

Splunk, Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM)

Description

GSPANN is hiring an experienced Site Reliability Engineer (SRE) with 8+ years in IT Service Management (ITSM) and hands-on expertise in Application Performance Monitoring (APM) tools like Datadog and Splunk. We're looking for a self-driven professional who can build resilient monitoring systems and improve application observability.

Location: Hyderabad / Any Offshore Location

Role Type: Full Time

Published On: 28 March 2025

Experience: 8+ Years

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Description

GSPANN is hiring an experienced Site Reliability Engineer (SRE) with 8+ years in IT Service Management (ITSM) and hands-on expertise in Application Performance Monitoring (APM) tools like Datadog and Splunk. We're looking for a self-driven professional who can build resilient monitoring systems and improve application observability.

Role and Responsibilities
  1. Utilize and manage APM tools such as Datadog and ensure efficient performance monitoring.
  2. Leverage expertise in Splunk to support system observability and troubleshooting.
  3. Integrate APM tools with third-party platforms like Outlook, Microsoft Teams, and other communication tools.
  4. Design and implement alerting mechanisms using monitoring and logging tools to detect and resolve potential issues proactively.
  5. Define and track Key Performance Indicators (KPIs) for system health and efficiency.
  6. Streamline alerts to reduce noise and improve incident relevance.
  7. Conduct periodic reviews to expand observability coverage across applications.
  8. Analyze metrics regularly to identify anomalies and performance patterns.
  9. Update dashboards as needed to reflect current operational metrics and system status.
Skills And Experience
  1. 8+ years of experience in ITIL/ITSM process management.
  2. At least 5 years of hands-on experience with Datadog or equivalent APM tools.
  3. Proficiency in Splunk for data analysis and visualization.
  4. Strong verbal and written communication skills.
  5. Excellent organizational abilities with the capability to manage and prioritize multiple tasks.
  6. Previous experience in an application support or similar SRE role.
  7. Familiarity with other monitoring tools and emerging technologies is a plus.
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