
CSR Night Shift
4 days ago
We are looking for a Call Center Representative candidate who can accept ownership for effectively solving customer issues, complaints, and inquiries.
Salary: 30,000 - 50,000 (will be decided after the interview)
Responsibilities:
- Manage large amounts of outbound calls in a timely manner.
- Follow communication "scripts" when handling different topics.
- Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives.
Requirements and Skills:
- Previous experience in a customer support role.
- Good communication skills.
- Strong phone and verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types.
- Good learning skills.
- At least 6 months of experience in a call center is required.
Job Type: Full-time
Location: Rawalpindi, Pakistan
Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)
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