
Head of Client Services
4 weeks ago
2 days ago Be among the first 25 applicants
Who Are We?
● Providing investment opportunities in global financial markets, Pakistan stock exchange, physical trade, real estate, agriculture, and hotel & tourism.
What We Offer?
●Customized, Transparent, Knowledge-Based Services
Our Values:
● Equal Employment Opportunity Provider
●Strong Advocates of SDG Goals: Goal 3 (Good Health and Well-being) & Goal 8 (Decent Work and Economic Growth)
●Commitment to Professional Development
Role Overview:
We are looking for a dynamic, strategic, and client-focused leader to join Enrichers Investment Group as the Head of Client Services. In this pivotal role, you will lead a high-performing team dedicated to delivering exceptional client experiences, optimizing service delivery, and ensuring client satisfaction across all touchpoints.
As the face of our client services division, you will design and implement strategies that enhance service standards, foster long-term relationships, and drive client retention and growth. Your leadership will directly impact our reputation, operational excellence, and bottom line in a fast-paced investment environment.
Key Responsibilities:
●Lead, mentor, and manage the client services team to deliver outstanding client experiences.
●Design and execute client service strategies that align with company goals and market demands.
●Act as the senior point of contact for high-value clients and ensure their needs are met proactively.
●Collaborate with cross-functional teams (sales, marketing, compliance, operations) to optimize client interactions.
●Analyze client feedback and service metrics to continuously improve processes.
●Stay ahead of financial market trends and regulatory developments to support clients effectively.
●Resolve escalated issues swiftly and with professionalism, safeguarding client trust.
●Champion a client-first culture while ensuring operational efficiency and compliance.
Qualifications
●Bachelor's or Master's degree in Business, Finance, Economics, or related field
●Minimum 5+ years of experience in client services, preferably in finance, investment, or banking sectors.
●Proven track record of leading service teams and driving client satisfaction.
●Strong understanding of financial markets and investment products.
●Excellent communication, leadership, and problem-solving skills.
●A strategic mindset with a hands-on, proactive approach.
Perks & Benefits●Career Path with Learning Opportunities
●Free Certifications and Professional Training
●Meals Provided (Lunch/Dinner)
●Generous Leave Policy: Annual, Sick, Casual, Hajj/Umrah, and Marriage Leaves
Seniority level- Seniority levelExecutive
- Employment typeFull-time
- Job functionBusiness Development and Sales
- IndustriesInvestment Management
Referrals increase your chances of interviewing at Enrichers Investment Group by 2x
Sign in to set job alerts for "Head of Client Services" roles.We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Client Services Manager
2 weeks ago
Lahore, Punjab, Pakistan National Marketing Services Full timeWe are looking for responsible educated male/female, who can speak English fluently and have good interpersonal, communication & presentation skills. Selected candidate will be required to communicate with clients & customers and will deliver proposals to business enhancement.Job SpecificationExcellent written, verbal and communication skillsStrong...
-
Client Services Officer
2 days ago
Lahore, Punjab, Pakistan Graphic Art Full timeWe are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments.Your duties will also include obtaining post-sales client feedback.To be...
-
Head Of Human Resources
1 day ago
Lahore, Punjab, Pakistan Highly Keen Full timeHead Of Human Resources Highly Keen, Pakistan We are looking for a Head of HR for one of our clients related to the manufacturing industry.Detailed job description will be discussed in the interview.Job SpecificationKnowledge and skills of all HRM FunctionsKnowledge of HR Service Delivery ModelsPolicy and Process Oriented MindAccountability (self &...
-
Client Service Manager
2 weeks ago
Lahore, Punjab, Pakistan Potato Logics Pvt Full timeJob Title: Client Service ManagerCompany: Potato LogicsLocation: Johar Town, LahorePosition Type: Full-timeExperience Required: Maximum 1 to 2 yearsOverview:Join our client-centric digital agency as a Client Manager. We need a proactive professional to build strong client relationships and ensure successful project delivery.Responsibilities:Cultivate...
-
Client Servicing Executive
3 weeks ago
Lahore, Punjab, Pakistan People Full timeAbout the job Client Servicing Executive - AC NIELSEN PAKISTANAbout the jobWe are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue...
-
Head Of Delivery
2 weeks ago
Lahore, Punjab, Pakistan Shumailas London Beauty Salon Full timeHead Of Delivery - Beauty Treatments Salon Shumailas London Beauty Salon, Pakistan Shumaila's London is looking for a Head of Delivery for Gulberg Branch in Lahore who has an acute passion for delivering the best customer services.Why work at Shumaila's London?Shumaila's London is a chain of skin and beauty treatments salons based in London. The vision of...
-
Client Services Executive
3 weeks ago
Lahore, Punjab, Pakistan Mars Communication PVT LTD Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Mars Communication PVT LTDVideo Editor | Graphic Designer | Digital Marketer | Passionate about crafting compelling visual experiences and engaging content | Proven track…Ensure timely communication and campaign deliveryCoordinate with clients and internal...
-
Client Service Manager
1 day ago
Lahore, Punjab, Pakistan Virtual Xperts Full timeClient Service Manager Virtual Xperts, Pakistan Our company provides online services to different foreign companies.The employee will be responsible for addressing client queries via emails and phone calls.Candidate must possess strong English reading, speaking, and writing skills.Job SpecificationMinimum qualification: Bachelor's degree in any field or...
-
Trainee – Client Services
2 weeks ago
Lahore, Punjab, Pakistan IODIGITAL Full timeAre you a passionate fresh graduate ready to dive into the world of branding, media, and client relations? IO DIGITAL is looking for a Trainee – Client Services to join our Lahore office and work alongside experienced professionals managing some of the country's top national brands.What You'll Do:Support the Client Services team in managing day-to-day...
-
Client Relationship Manager
2 weeks ago
Lahore, Punjab, Pakistan Handy Hand Renovation Services Full timeClient Relationship Manager - Construction ServicesHandy Hand Renovation Services, PakistanMain Role: Business Development, Sales pitching, Client Communication & Relationship ManagementResponsibilities:1. Front-end client interaction, initial requirement gathering related to services required.2. Coordination with the design and operations team.3....