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Head Of Delivery

4 weeks ago

Lahore, Punjab, Pakistan Shumailas London Beauty Salon Full time
Head Of Delivery - Beauty Treatments Salon
Shumailas London Beauty Salon, Pakistan

Shumaila's London is looking for a Head of Delivery for Gulberg Branch in Lahore who has an acute passion for delivering the best customer services.

Why work at Shumaila's London?

Shumaila's London is a chain of skin and beauty treatments salons based in London. The vision of Shumaila's London beauty salons has always been to provide the highest quality services, with the latest treatments available in the market while using the best products and technology. We deliver extremely high-quality treatments each day to each client; therefore, working with Shumaila's would be a great opportunity to work with a highly professional trained team where there are many opportunities to learn and excel.

Responsibilities
  • Ensure smooth delivery of services to the clients on a daily basis.
  • Lead the team of marketing & oversee social media.
  • Lead the team of operations and ensure smooth running of services.
  • Lead the team of technical service providers, ensuring their knowledge and performance is up to scratch.
  • Lead the team of product managers, ensuring the best consultations to the client base.
  • Oversee accountancy and liaise with the accountant on a need basis.
  • Provide immediate response to any emergency situation that may arise at any time of the day.
  • You will be the first and last person responsible for ensuring the delivery of high-quality services to clients and smooth operational activities in-house.
  • Manage expectations of all staff members and liaise with staff members at any level of hierarchy.
  • Report to the Management in the UK on a daily basis.
Looking for:
  • You must be passionate and enthusiastic in delivering your responsibilities.
  • You must be honest.
  • You must be a multitasker and problem solver.
  • You must be a team player.
  • You must have a positive attitude and patience to deal with the team and clients.
  • You must be able to fulfill all the assigned tasks on time.
Remuneration

The selected candidate will be paid 18 Lac pa plus an annual bonus.

Working hours: 6 days a week.

Applications with complete CV may be sent to: accounts@shumailas.com

  • Shortlisted candidates will be notified via their given email addresses with the time and date of the interview.
  • Interviews will be conducted on Skype; therefore, candidates should furnish their Skype IDs as well.
Job Specification
  • Appropriate bachelor's degree or higher in the field of management.
  • Minimum 10 years of field experience.
  • Must have fluency in the English language.
  • Must have team lead experience.
  • Preference to candidates with a technical background.
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