Client Services Officer

4 weeks ago


Lahore, Punjab, Pakistan Graphic Art Full time

We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments.

Your duties will also include obtaining post-sales client feedback.

To be successful in client services, you should exhibit extensive experience in a similar role and demonstrate a client-oriented approach. A first-class client services representative builds positive business relationships and provides clients with individualized and professional support.

Job Specification

Ensuring a positive and professional client service experience.

Managing client inquiries via phone, email, online, or in person.

Directing client complaints or complex queries to relevant departments in a timely manner.

Providing clients with technical assistance on products and services.

Expediting serious issues to management toward prompt resolution.

Building positive client relations by checking in regularly and following up on active processes.

Maintaining client records and documenting processes.

Identifying potential client services concerns and facilitating proactive intervention steps.

Keeping track of new products on offer, as well as emerging trends in client services.

Recommending product improvements based on client services feedback.

#J-18808-Ljbffr
  • Client Service

    3 weeks ago


    Lahore, Punjab, Pakistan Intel Cost Full time

    Job Description: Job Description:Intel Cost is a leading provider of professional project estimation services, delivering precise and reliable cost projections for construction, engineering, and infrastructure projects. We empower developers, contractors, architects, and project owners to plan confidently, budget effectively, and minimize risk. We are...


  • Lahore, Punjab, Pakistan Top Spot Full time

    The Client Servicing Executive is responsible for handling all client inquiries, concerns, and complaints in a professional and timely manner. The ideal candidate will have 1-2 years of experience in a customer service or client relations role, excellent communication and problem-solving skills, and a strong commitment to providing excellent customer...

  • MTO Client Servicing

    3 weeks ago


    Lahore, Punjab, Pakistan Adex360 Full time

    Position Overview:As a Management Trainee Officer - Client Servicing, you will participate in a six-month training program to develop skills in client management within performance marketing. You will work with experienced account managers, gaining hands-on experience in media buying strategies and enhancing your communication skills to build client...


  • Lahore, Punjab, Pakistan Adinfinity Group Full time

    The candidate will be responsible for coordinating operations between clients and the organization.Job SpecificationThe employee should possess strong marketing, advertising, Microsoft Office, technical, and analytical skills.The candidate should be energetic, enthusiastic, confident, and willing to take on challenges.A brief portfolio of clients and good...


  • Lahore, Punjab, Pakistan beBeeClientService Full time 700,000 - 900,000

    Job Opportunity: We are seeking an experienced Client Service/Sales Representative to join our team. The ideal candidate will have a proven track record of managing client inquiries, building strong customer relationships, and driving sales growth.">Responsibilities:- Manage client interactions and provide timely, accurate information about our services.-...


  • Lahore, Punjab, Pakistan Virtual Xperts Full time

    Client Service Manager Virtual Xperts, Pakistan Our company provides online services to different foreign companies.The employee will be responsible for addressing client queries via emails and phone calls.Candidate must possess strong English reading, speaking, and writing skills.Job SpecificationMinimum qualification: Bachelor's degree in any field or...


  • Lahore, Punjab, Pakistan Atheneum Partners (Private) Limited Full time

    We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.Associate - Client DeliveryApply locations Lahore posted on Posted 30+ Days Ago...

  • Office Assistant

    3 weeks ago


    Lahore, Punjab, Pakistan Green Arrow Technological Services Full time

    Green Arrow Technological Services, PakistanOur company is committed to staying ahead of the curve by constantly updating our methods and techniques to ensure the highest level of safety and protection for our clients.Job Description: Office AssistantResponsibilities:Provide administrative support to the team by handling phone calls, emails, and other...


  • Lahore, Punjab, Pakistan IO DIGITAL Full time

    Act as the primary point of contact for the client on all things social/digital, ensuring timely updates, responses, and clarity across all campaigns & requirements which may be planned, periodic and always-on and ad-hoc.Manage complete internal operations of the client across all campaigns with internal teams including design, animation, media, PR, IM,...


  • Lahore, Punjab, Pakistan IODIGITAL Full time

    Act as the primary point of contact for the client on all things social/digital, ensuring timely updates, responses, and clarity across all campaigns & requirements which may be planned, periodic and always-on and ad-hoc.Manage complete internal operations of the client across all campaigns with internal teams including design, animation, media, PR, IM,...