Cafe Managers

3 weeks ago

Lahore, Punjab, Pakistan Second Cup Pakistan Full time
Purpose

Café Manager is responsible for the successful daily operations of the café. He/she hires, trains, manages, and supports shift supervisors and Baristas to ensure the team provides consistent products, maintains a clean working environment, and delivers the highest level of guest experience.

Key Duties & Responsibilities
  • Demonstrate passion and confidence for the Second Cup Brand
  • Provide quick, friendly, and genuine service to guests
  • Generate guest satisfaction; respond appropriately to guest concerns
  • Manage and motivate shift supervisors and Baristas
  • Develop and implement café policies and procedures
  • Ensure adherence to all Second Cup Standards, product quality, and guest service consistency
  • Handle hiring, firing, training, and performance reviews
  • Assist Operations Manager with ordering supplies
Required Knowledge, Skills, and Abilities
  • Highly motivated
  • Ability to handle multiple tasks simultaneously
  • Maintain positive morale and professional attitude
  • Excellent management and leadership skills
  • Understanding of food and beverage operations
  • Flexibility to work days, evenings, and weekends
  • Detail-oriented with strong time management, prioritization, and organizational skills
  • Strong written and verbal communication skills, with the ability to negotiate and resolve conflicts
  • Effective communication with coworkers and management to solve issues and improve quality and service
  • Collaborate with baristas, shift supervisors, and management to implement positive changes
  • Ensure all staff follow cash handling procedures
  • Follow procedures for handling voids and cash mistakes
  • Reconcile cash and register records at the end of shifts
Extra Benefits
  • Salary + Daily Tips
  • International Certifications
  • Health Insurance
  • Paid Leave
Skills
  • Team Management, Customer Relation Management, Team Motivation
#J-18808-Ljbffr

  • Head Chef

    2 weeks ago

    Lahore, Punjab, Pakistan Sweet Affairs-The Bakery Cafe Full time

    4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Department: Kitchen & Culinary OperationsDetailed Work Profile: Lead all kitchen operations for Crave the Caterers and Sweet Affairs, with a strong focus on Pan-Asian and Indo-Pak cuisines. Drive menu development, introduce innovative new dishes, and...

  • Food Server

    4 weeks ago

    Lahore, Punjab, Pakistan Gloria Jeans Bahria Town Full time

    The incumbent should be well presented and mannered, with a full understanding of customer service and customer management.ResponsibilitiesThe primary responsibility is to serve customers visiting the cafe, providing excellent customer service and a positive experience.QualificationsSeniority levelEntry levelEmployment typeFull-timeJob functionManagement and

  • Telesales Executive

    3 weeks ago

    Lahore, Punjab, Pakistan Egora Full time

    4 days ago Be among the first 25 applicantsDirect message the job poster from EgoraHR Manager/ Talent Acquisition/Technical RecruiterJob Type: Full-timeAbout Us:Egora is a fast-growing tech company revolutionizing the hospitality industry in Pakistan. We provide an all-in-one platform designed to simplify and optimize operations for restaurants, cafes, and...

  • Baker

    3 weeks ago

    Lahore, Punjab, Pakistan Abroad Work Full time

    Entry-Level BakerOur bakery in Lahore is in search of an enthusiastic and hardworking Entry-Level Baker to join our team. As a Baker, you will be responsible for preparing and baking various types of bread, pastries, and other baked goods. You will also assist in maintaining a clean and organized workspace, as well as ensuring all food safety and quality...

  • Concierge

    3 weeks ago

    Lahore, Punjab, Pakistan Abroad Work Full time

    Seasonal Concierge in Lahore, PakistanWe are hiring a Seasonal Concierge to join our team in Lahore, Pakistan. As a Concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay.Key Responsibilities:- Greet guests upon arrival and assist with check-in process- Provide...

  • Senior Software Engineer

    3 weeks ago

    Lahore, Punjab, Pakistan Travel Innovation Group Full time

    Shift patternFlexible, to be discussed with your managerAbout us and the department this role sits in:As a fast-growing SaaS company, Calrom has a proven record of delivering innovative software for international airlines. We're also part of the Travel Innovation Group, made up of Lime, Calrom & Aviate who all provide unique services to the travel trade.A...

  • Principal SQA Engineer

    3 weeks ago

    Lahore, Punjab, Pakistan Travel Innovation Group Full time

    Shift patternFlexible, to be discussed with your managerSalaryPKR. 250,000 – 350,000 per month DOEAbout us and the department this role sits in:As a fast-growing SaaS company, Calrom has a proven record of delivering innovative software for international airlines. We're also part of the Travel Innovation Group, made up of Lime, Calrom & Aviate who all...