Oracle Customer Care

2 weeks ago


Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

Oracle Customer Care & Billing (CC&B) - BI Consultant

JOB DETAILS:

Qualification & Experience:

BCS or equivalent with at least 4 years of experience or MCS (or equivalent) / MBA with at least 2 years of relevant experience. Candidates holding certification in CC&B will be preferred.

Responsibilities:

  1. Design and develop business processes and workflows within systems.
  2. Suggest and validate solution options for requirements; lead solution design discussions with business teams.
  3. Have strong knowledge of business areas within CC&B such as meter reads, billing, payment processing, collections, and field service.
  4. Extensive knowledge of CC&B operational and BI reporting/dashboarding.
  5. Possess strong skills in ETL and data warehouse design with hands-on experience.
  6. Hands-on experience working with OBIEE and either Power BI or QlikView/QlikSense.
  7. Ability to communicate technical concepts effectively to non-technical and executive audiences.
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