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About Us:
Proto IT Consultants is an IT company focused on providing a wide range of services to empower businesses and optimize their operations. Our expertise covers CRM solutions with Monday.com, creative services for brand elevation, automation services including Zapier and Make.com, and web/product development for exceptional user experiences.
Role Summary:
This is a full-time on-site role for an Appointment Setter located in Islamabad. The Appointment Setter will be responsible for setting appointments, appointment scheduling, lead generation, communication, and customer service tasks on a day-to-day basis.
Key Responsibilities:
- Conduct outbound cold calls to qualify leads and schedule appointments
- Understand client business models and identify pain points
- Tailor conversations to individual prospects without relying on strict scripts
- Maintain detailed records of interactions using CRM tools
- Collaborate with senior sales and marketing teams to drive lead conversion
- Consistently meet or exceed appointment-setting and sales KPIs
Preferred Qualifications:
- 1- 2+ years of relevant experience in appointment setting or SDR roles
- Strong knowledge of IT services and industry-specific terminology
- Prior experience working in US-based campaigns or night shifts
What We're Looking For:
- Experience in IT Sales – preferably in Cybersecurity or Managed IT Services
- Excellent English communication skills with a neutral or native accent
- Ability to work on high-ticket B2B deals
- Confident in making and closing calls without relying on a script
- Strong ability to understand client needs and pitch accordingly
- Self-starters who thrive in a fast-paced sales environment
