Director Of Managed Services

3 weeks ago

Lahore, Punjab, Pakistan Axelliant Full time

Axelliant, a rapidly expanding IT services company specializing in cloud and managed IT solutions for North American clients, is seeking an experienced Director of Managed Services to lead and oversee the delivery of key managed service offerings. This leadership role demands a seasoned professional capable of managing large-scale cloud environments and infrastructure remotely, ensuring exceptional service delivery aligned with client expectations and business goals.

The Director will spearhead operational excellence in managing Microsoft 365 environments, Azure and AWS cloud platforms, and Remote Infrastructure Management (RIM). This role also involves close collaboration with sales teams to drive business growth through Statement of Work (SOW) creation, pricing strategies, and SLA/KPI compliance.

Key Responsibilities:

Lead the managed services team to deliver high-quality Microsoft 365, Azure, and AWS cloud solutions to North American clients.

Oversee Remote Infrastructure Management (RIM) operations, ensuring optimal system uptime, security, and performance.

Manage SLA (Service Level Agreements) and KPI (Key Performance Indicators) tracking to maintain ITIL-based operational standards.

Drive continuous improvement in service delivery processes to enhance client satisfaction and operational efficiency.

Collaborate with sales and business development teams to enable sales strategies, prepare SOWs, and develop competitive pricing models.

Provide strategic direction and leadership to offshore teams, fostering a culture of accountability and professional growth.

Maintain strong client relationships by ensuring transparent communication and proactive issue resolution.

Stay current with emerging cloud technologies, certifications, and industry best practices to guide the team effectively.

Required Experience and Qualifications:

Over 10 years of experience in IT and Managed Services, with a minimum of 5 years in senior leadership or management roles.

Proven track record of managing and delivering IT services to North American clients from offshore locations.

Deep expertise with Microsoft 365 environments and cloud platforms including Azure and AWS.

Solid understanding and application of ITIL v4 principles in service management.

Relevant certifications such as ITIL v4, Microsoft Azure, AWS, and Microsoft 365 certifications are mandatory.

Strong leadership, communication, and stakeholder management skills.

Ability to work effectively in a fast-paced environment with cross-functional teams distributed geographically.

Why Join Axelliant?

Join a fast-growing company with a strong focus on innovation and cloud technology.

Lead strategic initiatives that impact a large North American client base.

Work in a collaborative, dynamic environment with opportunities for career advancement.

Competitive salary and benefits aligned with experience and industry standards.

#J-18808-Ljbffr

  • Assistant Director

    4 weeks ago

    Lahore, Punjab, Pakistan University of Haripur Full time

    University Of Central Punjab UCPJobs in LayyahGender: Male and FemaleResponsibilities:To be definedSkills:ConfidenceSelf-motivationTime management and multi-taskingPeople skills and diplomacyAttention to detailIT skillsPositions Available:Assistant EngineerAssistant DirectorMedical OfficerAssistant Director jobs in Layyah at University Of Layyah on...

  • Food Service Director

    4 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time 90,000 - 120,000

    Job Title: Food Service Director About the JobThe successful candidate will be responsible for managing the overall operations of the outlet, ensuring seamless customer service, and maintaining a clean work environment.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, handle orders, and respond to customer queries.Outlet Operations:...

  • Assistant Director Sports

    4 weeks ago

    Lahore, Punjab, Pakistan University of Haripur Full time

    Dow University Of Health Sciences DUHS - Jobs in LahoreGender: Male and FemaleResponsibilities:Skills: Listening, Speaking, Writing, Analytical and Problem Solving Skills.Address: Dow University Of Health Sciences, Baba e Urdu Road, Karachi, 74200 Pakistan, Lahore, Punjab, PKJob Titles: Assistant Director Sports, Assistant Registrar, Horticulture...

  • Assistant Director Inforamtion Technology

    4 weeks ago

    Lahore, Punjab, Pakistan University of Haripur Full time

    Assistant Director Information TechnologyUniversity Of Child Health Sciences Jobs in LahoreAddress: University Of Child Health Sciences, Ferozepur Road, Nishtar Town, Lahore, Punjab, 54000 PakistanAssistant Director Information Technology jobs in Lahore at University Of Child Health Sciences are published on 2025-01-23. The last date to apply for UCHS jobs...

  • Assistant Director Office Of Research

    2 weeks ago

    Lahore, Punjab, Pakistan University of Haripur Full time

    paperpk.com Assistant Director Office Of Research Jobs in Lahore at University Of Child Health SciencesUniversity Of Child Health Sciences Jobs in LahoreAddress: Ferozepur Road, Nishtar Town, Lahore, Punjab, 54000, PakistanUniversity Of Child Health Sciences Lahore is seeking candidates for the position of Assistant Director Office Of Research, Innovation &...

  • Deputy Director Information Technology

    2 weeks ago

    Lahore, Punjab, Pakistan University of Haripur Full time

    University Of Child Health Sciences Jobs in LahoreGender: Male and FemaleResponsibilities:Deputy Director Information Technology, Deputy Director Legal Matters, Deputy LibrarianSkills Required:ListeningSpeakingWritingAnalytical SkillsProblem Solving SkillsDeputy Director Information Technology jobs in Lahore at University Of Child Health Sciences on...

  • Assistant Director Works

    2 weeks ago

    Lahore, Punjab, Pakistan University of Haripur Full time

    University Of Central Punjab UCP Jobs in MalakandGender: Male and FemaleResponsibilities:Assistant Director Works jobs in Malakand.Skills:Good Communication Skills.Good Team Working Skills.Last date to apply for UCP jobs is 2025-04-22.Job seekers who are looking for latest jobs in Malakand and are already working as Assistant Director Works or equivalent can...

  • executive Secretary To Managing Director

    4 weeks ago

    Lahore, Punjab, Pakistan Highly Keen Full time

    Executive Secretary to Managing Director Minimum Graduate, Preferably M.A. English PRIMARY RESPONSIBILITIESPrepare correspondence, reports, and materials for publications and presentations.Setup Managing Director's travel arrangements.Setup necessary arrangements for visitors at corporate office.Maintain Managing Director's calendar.Prepare and maintain...

  • Private Secretary To The Managing Director

    2 weeks ago

    Lahore, Punjab, Pakistan Allied Engineering Consultants Pvt Ltd Full time

    Private Secretary To The Managing DirectorAllied Engineering Consultants Pvt Ltd, PakistanResponsibilities include:Letter writing and official correspondenceReport writingContact managementSchedule and appointment managementProtocol managementTasks related to the efficient working of the Managing Director's SecretariatJob SpecificationRequired...

  • Director Of Administrations

    4 weeks ago

    Lahore, Punjab, Pakistan Farzeens Fitness First Full time

    Farzeens Fitness First is looking for a senior management professional who oversees our organization. The Director of Human Resources will oversee managers and assist them in managing a department, team, or project. Responsibilities include overseeing payroll of managers, hiring/firing managers, and recruiting managers.Some common duties of a director...