Customer Service Representative

2 weeks ago

Lahore, Punjab, Pakistan Digitech Outsourcing Solution Full time

Direct message the job poster from Digitech Outsourcing Solution

We are an INBOUND Customer Service Provider (no sales) with clients in the US, Canada, and Europe. We operate 24/7 and are looking for serious candidates with previous inbound CSR experience, ideally in a US or UK-based campaign.

Job Duties include:

  • Answering customer service inquiries via email, live chat, and phone calls
  • Respond to new service inquiries, complaints, and handle other day-to-day processes
  • Attend trainings and team meetings
  • Work as a team player and assist team members as needed
  • Flexible with different shift timings and work with the team to ensure coverage

Skillset Requirements:

  • Good English writing and speaking skills
  • Can speak fluently with a neutral accent
  • Write English without grammatical errors
  • Good typing speed and can learn new systems
  • Rs. 65,000 to Rs. 80,000 salary + performance bonuses
  • Yearly increments and bonuses.
  • Collaborative yet fun-loving atmosphere: a space that fosters employee wellbeing
  • Career-oriented environment and room to grow
  • Medical Insurance

We are hiring on an immediate basis, and the training period is paid. If you have good communication skills, submit your CV today.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typePart-time
  • IndustriesOutsourcing and Offshoring Consulting

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