Customer Service Representative

3 weeks ago


Lahore, Punjab, Pakistan TalkAgent Full time

TalkAgent is a dedicated team of professionals with a proven track record in customer service, support, and sales. We offer Voice and Non-Voice Operations services including inbound and outbound calls, chat, and email support for international campaigns. With experience in telesales, customer support, telemarketing projects, and call center training, we serve clients globally.

Role Description

This is a full-time on-site Customer Service Representative role located in DHA Lahore. The Customer Service Representative will be responsible for managing customer inquiries, resolving issues, providing exceptional customer service, and ensuring customer satisfaction on a day-to-day basis.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Attention to detail and organization skills
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Previous experience in customer service or related field
  • Fluency in multiple languages is a plus
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesConsumer Services

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