Seller Account Manager

2 weeks ago


Lahore, Punjab, Pakistan Cartlow Full time

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Manage the end-to-end success journey of sellers post-onboarding, ensuring their listings are optimized, campaigns go live, and performance is tracked to maximize growth.

Key Responsibilities:

  • Process seller onboarding handovers
  • Set up and manage seller accounts, listings, and pricing
  • Conduct onboarding calls and confirm readiness
  • Coordinate campaign launches within 7 days
  • Provide daily support and resolve seller queries
  • Monitor seller performance and flag issues
  • Collaborate with tech, finance, and operations

KPIs:

  • 90% of sellers live within 5 days
  • Campaigns launched on time
  • Seller satisfaction score (CSAT)
  • Issue resolution turnaround time (TAT)

Requirements:

  • 1–3 years of experience in account management or seller support
  • Strong communication and organizational skills
  • Hands-on with Google Workspace
  • Detail-oriented and service-driven mindset
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesTechnology, Information and Internet

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