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Customer Engagement And Social Media Specialist

4 weeks ago

Karachi, Sindh, Pakistan Shah Motors Full time
Job Description:

Shah Motors, located in Mississauga, Ontario, is a dynamic automotive organization dedicated to redefining the car buying and parts procurement experience. We are seeking an Evening Customer Engagement and Social Media Specialist with a minimum of 1 year of experience to join our growing team in the Accounting industry. This is a fully remote position.

Responsibilities:
  1. Engage with customers via social media platforms to address inquiries and resolve issues.
  2. Develop and implement social media strategies to enhance brand presence.
  3. Monitor social media trends and analytics to adjust strategies for better engagement.
  4. Create and curate content that resonates with our target audience.
  5. Collaborate with the marketing and accounting teams to promote products and services.
  6. Provide exceptional customer service and support during evening hours.

Job Specification:

  1. Proficient in social media management and engagement.
  2. Strong written and verbal communication skills.
  3. Experience with social media analytics tools.
  4. Ability to work independently and manage time effectively.
  5. Customer-centric approach with problem-solving capabilities.
Job Rewards and Benefits:

Accommodation, Communication, Incentive Bonus, Leaves, Pension

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