Microsoft 365 Release and Adoption Manager

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

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Job Title: Microsoft 365 Release and Adoption Manager

Location: Kuala Lumpur

Employment Type: Full Time

The job

As part of a global Unified Communications and Collaborations team, this candidate will serve as a dedicated Microsoft 365 Release and Adoption Manager to oversee the release management life cycle of Microsoft 365 products and related apps with a strong focus on user adoption and end-user training. This role combines technical expertise with strategic planning and professional level training experience to ensure smooth deployment and effective utilization of Microsoft 365 productivity tools across the organization.

Key responsibilities

• Release Management:Oversee the end-to-end release management process for Microsoft 365, including planning, scheduling, and coordinating releases.
• User Adoption:Develop and implement strategies to drive user adoption of Microsoft 365 tools, ensuring employees are fully engaged and utilizing the platform effectively.
• Training and Support:Create and deliver training programs and materials to support user adoption, including workshops, webinars, training videos and documentation.
• Stakeholder Engagement:Collaborate with key stakeholders to understand business needs and ensure alignment with Microsoft 365 capabilities.
• Performance Monitoring:Track and report on adoption metrics and user feedback to continuously improve the adoption strategy.
• Change Management:Work with Enterprise Architecture, Change Managers, and IT Business partners to manage change initiatives related to Microsoft 365 updates, ensuring minimal disruption to business operations.
• Communication:Develop and execute communication plans to keep users informed about new features, updates, and best practices.

Essential requirements

• Experience:Proven experience in managing Microsoft 365 release cycles and driving user adoption of productivity tools in a large organization.
• Skills:Strong project management skills, excellent communication and training abilities, and a deep understanding of Microsoft 365 tools and services as it relates to Microsoft's Modern Workplace Architecture.
• Education:Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience).

Desired skills

• Microsoft 365 Certified: Fundamentals, Microsoft 365 Certified Enterprise Administrator Expert are a plus
• Excellent English speaking and user documentation skills
• Must work well independently and with others as part of a larger team and be able to collaborate on cross-functional teams.

IT at AVEVA

Our global team of 300+ IT professionals is responsible for the systems and platforms that keep AVEVA running. By empowering our colleagues and ensuring the smooth operation of the company, we help keep the business healthy and productivity high. We also provide key support for the transformation and modernisation efforts globally.

We pride ourselves on a collaborative, inclusive and authentic culture that provides a framework allowing for autonomy, whilst always being available for support and guidance. We respect the differences that each team member brings and seek to include those perspectives in our solutions for our business functions. The energy and sense of purpose is evident when talking to team members, you will feel part of something special from the first day you join.

Find out more: https://www.aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.