Customer Service Representative

23 hours ago


Lahore, Punjab, Pakistan Enigma Communications Full time

Bachelor's degree in relevant field or equivalent experience is required

Job Description: Night Customer Service Representative at Enigma Communications

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat during night shifts
  • Provide excellent customer service and resolve issues in a timely manner
  • Document customer interactions and maintain accurate records
  • Collaborate with team members to ensure customer satisfaction
Job Specification

1. Excellent communication skills
2. Strong problem-solving abilities
3. Ability to work independently and in a team
4. Proficiency in MS Office and CRM software

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