
Client Success Manager
3 days ago
- Act as the main point of contact between Client and Management Team.
- Handle client inquiries, complaints, feedbacks, meetings and emergencies professionally and efficiently.
- Support daily administrative and operational activities related to client service.
- Prepare and maintain client reports, including feedback, progress, and performance.
- Maintain accurate customer, and statistical records.
- Build long-term relationships and ensure client satisfaction and retention.
- Work closely with internal teams to ensure services meet client expectations.
- Report regularly to senior management with insights, client feedback, and suggestions for improvement.
- 1 - 2 years of experience in client servicing, operations, or customer success.
- Strong communication and interpersonal skills.
- Well-organized and able to manage multiple priorities.
- Proficiency in MS Office (especially Excel); experience with CRM & digital marketing is a plus.
- Analytical mindset with the ability to generate and present feedback effectively.
Working Hours:
- Monday to Friday: 11:00 AM – 8:00 PM (onsite, includes 1-hour break)
- Saturday: 11:00 AM – 3:00 PM (work from home, includes a 30-minute break)
- Location: Onsite – Karachi (Gulshan-e-Iqbal)
To Apply:
Email your updated CV to c a r e e r a t s e e d i e n t d i g i t a l d o t c o m
Important Note:
Please do not apply if you do not have relevant experience in client servicing, operations, or a similar role. Only shortlisted candidates will be contacted.
Job Rewards and Benefits: Accomodation,Communication,Health Insurance,Incentive Bonus,Leaves,Medical#J-18808-Ljbffr
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