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Client Success Manager

4 weeks ago

Karachi, Sindh, Pakistan Seedient Digital Marketing Full time
Job Description:
  • Act as the main point of contact between Client and Management Team.
  • Handle client inquiries, complaints, feedbacks, meetings and emergencies professionally and efficiently.
  • Support daily administrative and operational activities related to client service.
  • Prepare and maintain client reports, including feedback, progress, and performance.
  • Maintain accurate customer, and statistical records.
  • Build long-term relationships and ensure client satisfaction and retention.
  • Work closely with internal teams to ensure services meet client expectations.
  • Report regularly to senior management with insights, client feedback, and suggestions for improvement.
Job Specification:
  • 1 - 2 years of experience in client servicing, operations, or customer success.
  • Strong communication and interpersonal skills.
  • Well-organized and able to manage multiple priorities.
  • Proficiency in MS Office (especially Excel); experience with CRM & digital marketing is a plus.
  • Analytical mindset with the ability to generate and present feedback effectively.

Working Hours:

  • Monday to Friday: 11:00 AM – 8:00 PM (onsite, includes 1-hour break)
  • Saturday: 11:00 AM – 3:00 PM (work from home, includes a 30-minute break)
  • Location: Onsite – Karachi (Gulshan-e-Iqbal)

To Apply:

Email your updated CV to c a r e e r a t s e e d i e n t d i g i t a l d o t c o m

Important Note:

Please do not apply if you do not have relevant experience in client servicing, operations, or a similar role. Only shortlisted candidates will be contacted.

Job Rewards and Benefits: Accomodation,Communication,Health Insurance,Incentive Bonus,Leaves,Medical
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