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Client Relationship Manager

2 weeks ago

Karachi, Sindh, Pakistan Functions Global Full time 900,000 - 1,200,000 per year

Functions Global is a growing IT solutions company specializing in SEO, AI Agents, Web & App Development, UI/UX Design, and Digital Marketing. We help businesses achieve measurable growth through technology-driven solutions.

We are looking for a Client Relationship Manager to join our team and serve as the bridge between our clients and internal teams. This person will manage client communications, understand their needs, and ensure successful project outcomes.

Key Responsibilities

  • Communicate with new leads and existing clients professionally and promptly.
  • Understand client requirements and translate them into actionable tasks for our technical teams.
  • Negotiate proposals, contracts, and finalize deals with clients.
  • Build and maintain strong, long-term client relationships.
  • Ensure high client satisfaction by providing support and resolving issues.
  • Collaborate with the marketing and sales team to improve lead-to-client conversion.
  • Prepare reports on client interactions, feedback, and project progress.

Requirements

  • Bachelor's degree in Business, Marketing, Communication, or related field.
  • Proven experience in client handling, business development, or sales (IT/Software industry preferred).
  • Excellent English communication skills (written & verbal).
  • Strong negotiation and problem-solving skills.
  • Ability to manage multiple clients and prioritize tasks.
  • Familiarity with CRM tools is a plus.

What We Offer

  • Competitive salary & performance-based incentives.
  • Opportunity to work with an innovative IT solutions company.
  • Growth-focused, collaborative, and friendly work environment.
  • Continuous learning and career development opportunities.

Client Relationship Manager, Client Communication, Client Handling, Business Development, Sales Executive

Job Type: Full-time

Experience:

  • Client Relationship : 5 years (Required)

Work Location: In person