Front Desk Officer

14 hours ago

Lahore, Punjab, Pakistan Zameen Developments Full time
Overview

The Front Desk Officer is responsible for supporting office operations and acting as the first point of contact for customers and clients or ensuring that floor is well managed and properly maintained. This role also requires a reliable and proactive individual to own responsibilities and provide necessary support to the staff members for smooth operations.

Responsibilities

Providing the best internal & external guest experience:

  • To provide the best possible front-end floor experience to all employees, visitors, clients & guests in ensuring projection of the best professional image of the company.

General Administration:

  • Management of protocols
  • Supervision of Housekeeping tasks
  • Courier management
  • In-house meetings & events management
  • Continues coordination with concern departments
  • Reporting time 15 minutes earlier before staff members.

Inventory & Record Maintaining:

  • Maintaining Attendance sheet of support staff
  • Maintaining Stock Issuance record
  • Maintaining Genset and Electric Meter Sheet
  • Maintaining Water Supply Sheet
  • Daily Headcount sheet
  • Floor Equipment Management
  • Maintaining Guest/visitor's sheet
  • Maintaining Dispatch sheet
  • Gate passes record / incoming postage
Job Requirements
  • Bachelor's degree in a relevant field.
  • Previous experience in receptionist duties, customer service, or related field.
  • Excellent communication skills to interact professionally with clients.
  • Proficient in Google Suite and basic computer skills; knowledge of basic office equipment, including phones and printers.
  • Ability to perform various office tasks such as filing and organizing.
  • Strong problem-solving skills and ability to handle stressful situations.

Location: Main Boulevard Gulberg, Lahore


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