Junior Project Coordinator

3 weeks ago

Karachi, Sindh, Pakistan Ideas Unlimited, LLC. Full time

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IdeasUnlimited is a global BPO, providing business process support services to clients all over the world. We are a US-based company, and we are looking to hire a Junior Project Coordinator from Pakistan to work remotely for us. This is a long-term, stable, career level and REMOTE (work from home or a remote location) opportunity for the right individual.

JOB DUTIES:

  • Project tracking, monitoring, and performance management.
  • Client and worker relationship management.
  • Facilitating and conducting project training.
  • Project records and documents management.
  • Managing and troubleshooting software set-ups.
  • Quality assurance (not mandatory).

JOB REQUIREMENTS:

  • Minimum bachelor's degree from reputable university in project management, communication, or business.
  • Excellent communication skills both verbal and written in English Language.
  • Prior experience in project management, including requirement gathering, project tracking and planning, project training, feedback management, change management, and client rapport development.
  • Prior work experience in a call center or staffing industry.
  • Prior experience with international clients i.e. US, Canada, and Europe.
  • Good understanding of call center terminologies i.e. Customer Support, TSR, VA, VOIP, QA etc.
  • Excellent client-facing, negotiations, and internal personal skills.
  • Strong organizational skills including attention to detail and multitasking.
  • Proficient with Microsoft Excel and Google Sheets.

WORK REQUIREMENTS:

  • Stable internet connection of at least 10 Mbps.
  • A headphone with a microphone (preferably a noise-canceling one).
  • Reliable computer device (at least 8 GB RAM).
  • Power backup and internet backup.

SCHEDULE: 6 PM to 2 AM Pakistan Standard Time with 1-hour break (Monday to Friday)

COMPENSATION:

  • Market competitive, depending on experience and skill set.
  • Paid leaves, performance, and other bonuses.
  • Yearly increments and certificates of achievement.

IMPORTANT:

  • We are a US-based professional company, and you will be requested to go through our recruitment process, undergo a background check and sign an Agreement as well as an NDA, if hired.
  • Please note that you will be employed as an Independent Contractor and will be responsible for your own taxes as required by your country of origin.
  • As this is a remote position, the entire recruitment and selection process is done remotely via skype and takes around an hour or so (depending on how fast you complete it).
  • If hired, we will be using monitoring software to check your daily work efficiency and productivity.
  • The position does offer the comfort of working from home but demands the same efficiency, productivity, and professionalism as in an office setting in the industry.

NOTE: Fresh graduates are encouraged to apply

HOW TO APPLY: Interested candidates should send their resume to careers@ideasunlimitedonline.com with the position applied for in the subject of the email.

To know more about us please visit the company website: www.ideasunlimitedonline.com

Thank you and good luck

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesOutsourcing and Offshoring Consulting

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