Implementation Officer

3 weeks ago


Islamabad, Islamabad, Pakistan Digital Research labs (Pvt) Ltd. Islamabad Full time

Digital Research Labs (Pvt) Ltd. Islamabad, Pakistan

Responsibilities of this position include leading training and implementations for small to large scale clients. This candidate must have excellent communication and client management skills in order to maintain positive client relations. This candidate must be a self-starter, who is able to work in a fast-paced dynamic environment. They must possess initiative to produce improvement initiatives both internally and with clients.

Job Specification
  1. Assess/evaluate client needs for initial scope of project, determine project plan, and schedule agenda with curriculum for training.
  2. Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
  3. Responsible for managing client expectations.
  4. Ability to manage multiple clients and projects/tasks simultaneously.
  5. Ability to command a group of individuals in a room quickly and be assertive in a public environment.
  6. Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations, and within the Professional Services Group).
  7. Ability to work in an entrepreneurial environment in a team and individually.
  8. Strong focus on team environment.

Information Technology and Services - Islamabad, Pakistan

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