Chat & Sales Executive

1 week ago

Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full time

2 weeks ago Be among the first 25 applicants

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We are seeking a skilled and customer-focused Chat Support Specialist for a full-time on-site position in Lahore. The ideal candidate will be responsible for providing real-time customer support via chat, answering inquiries, resolving issues, and ensuring excellent customer satisfaction.

Key Responsibilities

  • Handle customer queries through live chat professionally and promptly.
  • Assist customers by providing accurate information and resolving their concerns.
  • Maintain detailed and accurate records of customer interactions.
  • Ensure a high level of customer satisfaction by delivering empathetic and effective service.
  • Collaborate with team members to improve processes and customer experiences.

Qualifications

  • 1-3 years of experience in customer service or a related field.
  • Strong written communication and interpersonal skills.
  • Proficiency in typing and navigating computer systems efficiently.
  • Ability to multitask and manage time effectively.
  • Problem-solving skills with a focus on customer satisfaction.
  • Bachelor's degree or equivalent experience in customer service or a related field.

Additional Information

  • Location: Judicial Colony Phase 1, Lahore
  • Shift Timing: Night Shift (8:00 PM - 5:00 AM)

To Apply:

  • WhatsApp: DM your CV to +92 316 0461456 for faster processing
  • Email: Send your CV to Career@tdtrg.com with the subject line "Chat & Sales Executive"
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesIT Services and IT Consulting

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