Sales Coordinator

3 weeks ago

Lahore, Punjab, Pakistan CollabBPO Full time

Collab BPO is a leading call center specializing in providing exceptional customer service and sales solutions to clients in Canada. Our dynamic and talented team is at the heart of our success, and we are currently seeking a Sales Coordinator to join us in delivering outstanding service to our Canadian customers.

Job Description:

As a Sales Coordinator at Collab BPO, you will play a pivotal role in our mission to provide top-notch sales support to our Canadian clients. You will work closely with our sales team and customers to ensure seamless communication and effective coordination. Your primary responsibilities will include:

Key Responsibilities:

  1. Customer Engagement: Communicate with Canadian customers in a friendly and professional manner, addressing their inquiries and providing assistance to enhance their experience.
  2. Sales Support: Collaborate with the sales team to facilitate the sales process, ensuring timely and accurate processing of sales orders and documentation.
  3. Coordination: Act as a bridge between customers and the sales team, managing inquiries, requests, and ensuring prompt resolution of issues.
  4. Data Management: Maintain and update customer databases, sales records, and other relevant information to support sales activities.
  5. Reporting: Generate sales reports and provide insights to support sales strategies and decision-making.
  6. Quality Assurance: Ensure that all customer interactions meet our quality standards and compliance requirements.

Requirements:

  1. Fluent in English with excellent verbal and written communication skills.
  2. Previous experience in a sales support or coordination role is a plus.
  3. Strong interpersonal skills and the ability to work effectively in a team.
  4. Exceptional organizational and multitasking abilities.
  5. Proficiency in MS Office applications, including Excel and CRM software.
  6. Detail-oriented with a commitment to accuracy and quality.
  7. Ability to adapt to a fast-paced and dynamic work environment.
  8. Customer-centric mindset with a passion for delivering exceptional service.

Why Collab BPO:

  1. Competitive salary and performance-based incentives.
  2. Opportunities for career growth and development.
  3. A dynamic and supportive work environment.
  4. Training and resources to enhance your skills.
  5. Collaborative and inclusive company culture.

If you're a motivated and customer-focused individual with excellent English communication skills, we invite you to join our team and contribute to our success.

Collab BPO is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences.

Job Type: Full-time

Shift: Night

Timing: 12:00AM to 09:00AM

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