IT Support Administrator

2 weeks ago

Rawalpindi Cantonment, Pakistan Value Engineering Pakistan Full time

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  • Support staff by maintaining high standards of excellence and uptime for staff computers (PCs and Macs) and internal/external user application servers, hardware, and software.
  • Administer and maintain Windows-based networks (e.g., desktops, laptops, servers), including troubleshooting, creating user accounts, configuration, installation, and maintenance of network drivers, devices, computers, and servers.
  • Install, test, and support network devices, computers, and server software; install software patches as needed.
  • Support the implementation, testing, documentation, and maintenance of systems integration solutions.
  • Assist with the implementation and monitoring of internal and external data storage needs, ensuring backup and disaster recovery capabilities are maintained.
  • Assist with the administration of cPanel & Microsoft Office 365 to ensure proper flow of internal/external messaging, including creating email accounts and distribution groups.
  • Assist both internal and external users with technical hardware and software needs.
  • Assist with the management of security systems, including monitored intrusion security, video surveillance, and server room temperature/moisture monitoring.
  • Supervise and mentor the support team, managing the duty roster as required.
  • Stay up to date with advancements and best practices in IT administration to enhance system efficiency.
Requirements
  • Bachelor's degree in computer science, information technology, or related fields.
  • Relevant professional qualifications, such as MCITP, CCNA, ITIL.
  • At least 6 years of proven experience in a similar IT administration role.
  • Extensive expertise in IT systems, networks, and related technologies.
  • Solid knowledge of best practices in IT administration and system security.
  • Strong analytical and problem-solving abilities to address complex IT challenges.
  • Exceptional time and team management skills.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Construction

This job posting is active and not expired.

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