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Application Solutions Consultant

1 week ago

Islamabad, Islamabad, Pakistan Shibli Full time

Shibli is seeking an Application Solutions Consultant to facilitate effective interactions between our customers and our company. As a key member of our team, you will provide expert technical guidance, conduct product trials, and deliver presentations to ensure successful product adoption.

Main Responsibilities:Pre-Sales Collaboration:
  • Partner with sales teams to identify customer needs and deliver product demonstrations and technical presentations.
Post-Sales Support:
  • Provide installation, configuration, and training services to optimize product performance and develop technical documentation.
Troubleshooting & Resolution:
  • Address hardware/software issues that arise during customer trials and conduct system diagnostics to resolve product integration challenges.
Cross-Functional Coordination:
  • Share customer feedback with design teams to inform future product developments and collaborate with design teams to enhance product features.
Industry Awareness:
  • Maintain awareness of industry trends, competitor products, and emerging technologies to drive innovation.
Travel Requirements:
  • Willingness to travel up to 50–70% to customer sites, both domestically and internationally.
Qualifications:Education:
  • Bachelor's degree in Electrical Engineering, Electronics Engineering, or related field is required.
Experience:
  • 2+ years of experience in electronic hardware design, quality control, testing, or manufacturing, along with hands-on experience with lab equipment and automated test systems.
Skills:
  • Proficiency in troubleshooting hardware/software systems is essential.

Join us at Shibli and contribute to a dynamic team that prioritizes customer satisfaction and innovation.