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6 days ago
We are seeking a highly experienced and results-driven IT leader to lead Pre-Sales for Managed Services (MS) IT and Application Development & Maintenance (ADM) across the Middle East and Africa. The ideal candidate will have a strong track record in IT services and be accountable for MSIT/ADM business contract renewal, farming, and expansion, as well as supporting business development engagement.
Main Responsibilities:
- Serve as the primary engagement lead for contract renewals and business expansion across the MS IT & ADM portfolio.
- Coordinate with internal teams to secure optimal solutions and offers for customers.
- Ensure customer satisfaction by delivering solutions that maximize value and efficient service.
- Drive profitable deals, risk mitigation, and support pre-sales, sales, delivery, and lifecycle management.
- Oversee on-time, on-budget project delivery.
- Represent interests within customer related to MSIT/ADM, providing insights on lifecycle management and operations.
Leadership Expectations:
- Demonstrate cross-functional leadership, mobilizing support across functions and teams.
- Exhibit strong collaboration, communication, and fact-based decision-making.
Sales & Customer Focus:
- Proven ability to drive multi-million-dollar sales and manage complex contracts.
- Deep knowledge of contracting, commercial models, and customer operations in Core, IT (OSS/BSS), and ADM.
- Translate portfolio capabilities into business value for customers.
- Lead technical and business discussions at all levels, including customers' D and C-suite stakeholders.
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