
HR Operations Manager
2 days ago
We are seeking a proactive and experienced HR Executive to oversee recruitment, talent acquisition, HR operations, compliance, employee engagement, and relations. The ideal candidate should possess strong leadership skills, excellent communication abilities, experience in managing support teams, and the ability to manage daily operations efficiently.
The role involves ensuring high-quality service delivery, driving process improvements, and maintaining customer satisfaction. Additionally, the HR Executive will play a key role in assisting with hiring and onboarding new talent for our sites in collaboration with the Human Resource department.
Nature of Job: On-site
Shift: Night
Responsibilities:- Oversee recruitment and talent acquisition processes to ensure smooth execution and high-quality candidates.
- Monitor performance metrics, including KPIs, SLAs, and team performance, to maintain efficiency.
- Implement strategies to enhance employee experience and service delivery.
- Manage multiple HR projects, ensuring timely completion, security, and quality standards.
- Ensure proper staffing, scheduling, and workload distribution for optimal team productivity.
- Identify areas for improvement and implement process enhancements.
- Supervise, coach, and mentor HR staff and other team members.
- Conduct regular training sessions to enhance HR skills and knowledge.
- Foster a positive work environment to boost team morale and engagement.
- Track and analyze HR metrics, employee feedback, and operational improvements.
- Prepare weekly and monthly reports on HR metrics and operational improvements.
- Provide insights and recommendations to senior management for continuous growth.
- Work with the HR department to identify staffing needs and support the hiring process.
- Support ongoing employee training and development programs.
- Ensure compliance with company policies, HR protocols, and quality standards.
- Strong knowledge of HR best practices, recruitment, and talent management.
- Excellent communication, problem-solving, and conflict-resolution skills.
- Ability to handle multiple HR projects, meet deadlines, and drive results.
- Proficiency in Microsoft Office, HR software, and reporting tools.
- Tech-savvy with experience in automation tools and HR platforms.
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