
Customer Success Advocate
19 hours ago
Job Summary:
We are seeking a highly skilled Customer Success Advocate to join our team. In this role, you will be responsible for ensuring that our clients receive the highest level of service and support.
Key Responsibilities:
- Process orders and quotes in a timely and accurate manner
- Create quotes and orders flawlessly
- Meet or exceed customer/contract SLAs on Quote delivery
- Meet or exceed customer/contract SLAs on Order placement
- Continuously monitor open orders and expedite where needed
- Provide comprehensive and timely communication to customers and Sales
Requirements:
- Experience in Enterprise level sales
- Strong customer service skills and commitment to meet or exceed customer requirements
- Excellent organization skills and process expertise
- Ability to work in a fast-paced environment and meet aggressive deadlines
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