Technical Services Manager

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time
Responsibilities

The responsibilities of this role include:

  • Installing, supporting, and maintaining new server hardware and software infrastructure;
  • Managing email, anti-spam, and virus protection;
  • Setting up user accounts, permissions, and passwords;
  • Monitoring network usage;
  • Ensuring cost-effective and efficient use of servers;
  • Suggesting and providing IT solutions to business and management problems;
  • Analyzing and resolving faults;
  • Undertaking routine preventative measures and implementing, maintaining, and monitoring network security;
  • Providing training and technical support for users with varying levels of IT knowledge and competence;
  • Supervising other staff such as help-desk technicians;
  • Working closely with other departments/organisations and collaborating with other IT staff;
  • Planning and implementing future IT developments and undertaking project work;
  • Managing the website and keeping internal networks running;
  • Monitoring the use of the web by employees;
  • Maintaining network security through proper configuration of VPN and Firewalls.

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