Telephony Systems Specialist

21 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking an experienced Telephony Solutions Engineer to join our team. As a key member of our engineering team, you will play a vital role in delivering innovative telephony solutions that meet our clients' needs.

About the Job

In this role, you will be responsible for designing, deploying, and configuring Cisco UCCE solutions, ensuring seamless integration with existing systems and infrastructure.

  • Key Responsibilities:
  • Design, deploy, and configure Cisco UCCE solutions to meet client requirements.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and implement comprehensive testing strategies to ensure solution quality.

This position requires strong technical expertise in Cisco UCCE, as well as excellent problem-solving skills and attention to detail. You will work closely with our clients to understand their needs and develop tailored solutions that meet their expectations.

Requirements

To succeed in this role, you will need:

  • Minimum of 5 years of relevant Cisco UCCE experience.
  • Hands-on experience in Cisco Unified Contact Center Enterprise (UCCE)/ICM/CVP, Call Studio, and ICM Scripting.
  • Strong understanding of Cisco Unified Communication Manager (CUCM) and its integration with UCCE.

You will also possess excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders.



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