Telephony Systems Manager

This is a full-time on-site role for a Telephony Engineer responsible for managing and maintaining telephony systems. The ideal candidate will have experience with IVR and VoIP systems, strong troubleshooting and technical support skills, knowledge of telephony systems and their maintenance, ability to work independently and collaboratively within a team,...

Company DescriptionVirtual World is a dynamic collective of developers, designers, and tech enthusiasts dedicated to crafting cutting-edge solutions for startups, mid-sized companies, and established enterprises. Our mission is to lead the digital landscape through continuous innovation and experimentation. For over a decade, we have been a trusted partner,...

About the PositionThis is an exciting opportunity for a VOIP engineer to join our team and make a significant impact on our telephony infrastructure. We are looking for someone with a strong background in telephony systems, scripting languages, and cloud technologies.Main TasksDesign and implement scalable telephony solutions.Configure telephony platforms...

Telephony Infrastructure DeveloperWe are seeking a skilled Telephony Infrastructure Developer to contribute to the development and maintenance of telephony infrastructure. The ideal candidate will have a strong understanding of telephony systems, scripting languages, and cloud technologies.

We are seeking an experienced Telephony Solutions Engineer to join our team. As a key member of our engineering team, you will play a vital role in delivering innovative telephony solutions that meet our clients' needs.About the JobIn this role, you will be responsible for designing, deploying, and configuring Cisco UCCE solutions, ensuring seamless...

We are seeking a highly motivated and experienced IT professional to fill the role of Call Center Infrastructure Manager.About the RoleIn this position, you will be responsible for managing the entire call center setup, including telephony equipment, software systems, and network infrastructure.Develop and implement strategies for optimizing dialing...

As an Assistant Manager, you will oversee the management of IP Telephony for internal and external communication.ResponsibilitiesManage IP Telephony infrastructure to ensure seamless communication within the organization.Experience with Cisco Call Manager and Asterisk based IP PBX solution is required.Automate configuration of phones from TFTP, specifically...

Global Telephony SpecialistThis position involves ensuring seamless global telephony & contact center operations. Day-to-day responsibilities include administration, troubleshooting, and coordinating with technical teams.Key ResponsibilitiesServe as the primary point of contact for Genesys cloud-related issues and concerns.Provide Tier-2 and Tier-3 support...

Advanced Telephony Solutions SpecialistThis role requires experience with Automatic Call Distribution (ACD) systems and IVR implementations, call routing strategies, queue management, and reporting. Additionally, proficiency in scripting languages such as Python, Ruby, or Bash is required.

The Telephony Engineer will play a critical role in ensuring the smooth operation of our telephony systems. Key responsibilities will include monitoring telephony infrastructure, responding to technical queries, and configuring IVR systems.Key SkillsExperience with IVR and VoIP systemsStrong troubleshooting and technical support skillsKnowledge of telephony...