Business Systems Analyst

1 day ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

As a Business Systems Analyst, you will play a critical role in supporting clients on enterprise software. Your primary responsibility will be to serve as an Application Maintenance and Support consultant and provide functional support in the design, configuration, and troubleshooting of our platform.

Key Responsibilities:
  1. Be the point of contact for assigned clients and respond to client inquiries through a ticketing system.
  2. Collaborate with other clients' teams to handle increased support demand or participate in a task force aimed at managing urgent client requirements.
  3. Understand client business requirements and evaluate proposed solutions to facilitate discussions between technical groups.
  4. Develop and coordinate proactive maintenance initiatives based on industry best practices and statistical data trends.

The ideal candidate will have relevant experience in CRM, ERP, or related systems and be comfortable working with both waterfall and agile methodologies. Additionally, they should possess knowledge of data and system integration architectures, relational databases, and ETL. Strong analytical and problem-solving skills are essential for success in this role.

About the Role:

This is a full-time position that requires excellent communication and interpersonal skills. The successful candidate will be able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines. They should also be familiar with Microsoft SQL Server database and have experience in software lifecycle and design best practices.

In return, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven professional looking for a new challenge, please submit your application.



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