Customer Service Representative

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a dedicated Call Agent who will play a crucial role in extracting and managing customer data, making outbound calls to provide detailed product information, handling customer inquiries, and maintaining accurate records of interactions.

The ideal candidate should be able to extract and manage customer data efficiently. This involves conducting thorough research and utilizing various tools to gather relevant information.

Additionally, the successful candidate will conduct outbound calls to potential customers and provide comprehensive product information. They will also handle customer inquiries and resolve issues promptly while maintaining accurate records of customer interactions.

Key responsibilities include:

  • Extracting and managing customer data efficiently
  • Conducting outbound calls to provide detailed product information
  • Handling customer inquiries and resolving issues promptly
  • Maintaining accurate records of customer interactions
  • Following up on leads and ensuring high-quality customer service

To succeed in this role, you must have:

  • Proven experience in a call center or customer service environment
  • Excellent English communication skills, both verbal and written
  • Ability to work during UK hours
  • Proficiency in data extraction and CRM systems
  • Strong organizational skills and attention to detail
Why this role?

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.

You will have the chance to develop your skills and knowledge in customer service and data management, working with a dynamic team that values innovation and excellence.

As a Call Agent, you will be responsible for providing top-notch customer support and building strong relationships with our customers.



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