Technical Support Specialist

5 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for resolving technical issues and providing excellent customer service.

Responsibilities:
  • Maintain high levels of customer satisfaction by reviewing support tickets and ensuring timely resolutions.
  • Provide support through phone and chat channels, responding to customer inquiries and concerns.
  • Collaborate with internal teams to resolve complex customer issues efficiently.
  • Serve as a primary point of contact for customer support and complaints.
  • Identify recurring issues and implement proactive solutions to prevent future occurrences.

Requirements and Skills:

  • Fresh graduates with a degree in engineering, computer science, or related field.
  • Excellent English verbal and written communication skills.
  • A strong interest in IT or construction products is preferred.


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