Program Graduate Launchpad

1 day ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Skill Development and Growth

The Graduate Takeoff Program is a 1-year, fully remote opportunity designed to provide recent graduates with practical training, skill development, and hands-on experience in the tech industry. This program offers the potential for full-time employment at InEvent upon completion.

Key Responsibilities

  • Support clients via chat, email, and calls with enthusiasm and active listening.
  • Achieve KPIs related to response time, handling time, and customer satisfaction.
  • Identify customer issues, investigate queries, and report improvements.
  • Continuously learn about platform updates and features.
  • Collaborate with the team to test and improve platform performance.
  • Become a subject matter expert on InEvent's product.

Requirements and Qualifications

  • Fluent in German and English, both written and spoken.
  • Experience in Customer Success or similar roles.
  • Experience in SaaS or tech companies.
  • Excellent communication skills and empathy.
  • Flexibility to serve multicultural customers.
  • Availability to work Tuesday to Saturday, 3am-11am Eastern Time.
  • Resilience and eagerness to learn in a startup environment.

Benefits

  • Paid Time Off (PTO).
  • Gifts for birthdays and work anniversaries.

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