
Regional Business Director
1 day ago
Job Summary
The purpose of this position is to lead and ensure profitable operations of the distribution region in accordance with directives and company policies and procedures.
Responsibilities
- Distribution Operations Planning: Develop and implement a distribution plan for the region covering regulators & relief devices, corrosion control, leak detection, unaccounted for gas, repairs & new construction, service lines, regulators and customer meters.
- Customer Service Improvement: Lead initiatives to improve business viability through well managed customer service, accurate and timely meter reading, billing and collection, resolution of complaints and effective budgetary control.
- Talent Development: Support sub regional or zonal heads in performance monitoring, providing timely praise and recognition, and offering constructive feedback.
- Area Development: Work with sub regional or zonal heads and other regional employees to identify areas for development and encourage them to engage in development opportunities.
Additional Responsibilities
- Inspection Program: Ensure an inspection program is in place to check regulators and relief valves at specified intervals.
- Cathodic Protection: Oversee the implementation of procedures to maintain a corrosion control program for the assigned piping system within the region.
- Leak Detection and Repair: Ensure procedures for designing, installing, operating and maintaining a cathodic protection system are followed.
- Emergency Response Plan: Monitor threats to the distribution pipeline and ensure maintenance of emergency plans and staff training.
- Risk Management: Identify risks within the assigned service area and suggest mitigation actions.
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