Business Leader

This is a leadership position that requires a retired ex-army officer of Brigadier or above rank, preferably with an engineering background and experience in the corporate sector.

1. Distribution Operations Planning: Develop, update and implement a distribution O&M plan for the region covering regulators & relief devices, corrosion control, leak detection, unaccounted for gas, repairs & new construction, service lines, regulators and customer meters, system integrity management and compliance reporting for respective SBU head and regulatory bodies.
2. Customer Service Improvement: Lead initiatives to improve business viability through well managed customer service, accurate and timely meter reading, billing and collection, resolution of complaints and effective budgetary control.
3. Team Leadership: Engage with sub regional or zonal heads, guide and agree on clear performance standards and delegate tasks effectively.
4. Talent Development: Offer support to sub regional or zonal heads, monitor performance and regularly view outputs, giving timely praise and recognition. Also provide constructive feedback, recognizing and handling under-performance where appropriate.
5. Area Development: Work with sub regional or zonal heads and other regional employees to identify areas for development; encourage regional employees to engage in development opportunities; identify development opportunities for self and share learning with peers and subordinates.
6. Inspection Program: Ensure that an inspection program is in place to check regulators and relief valves at specified intervals for the physical condition, relief sizing capacity, pressure of relief devices and regulators.
7. Cathodic Protection: Oversee the implementation of defined procedures to maintain a corrosion control program for the assigned piping system within the region.
8. Leak Detection and Repair: Ensure that procedures for design, installation, operation and maintenance of a cathodic protection (CP) system are regularly followed. Also ensure that adequate coating and CP system installation is completed for new pipelines within the required timeframe.
9. Emergency Response Plan: Monitor any threats to distribution pipeline. Ensure maintenance of emergency plans and staff training on those plans. Ensure timely emergency response in case of gas leakages and customer complaints.
10. Risk Management: Identify risks within the assigned service area and suggest mitigation actions.
11. Other Tasks: Perform any other task assigned by immediate supervisor.