IT Solutions Consultant

6 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

As a technical advisor, you will play a pivotal role in the sales process, acting as a liaison between prospective customers and our company's offerings. You will collaborate closely with the sales team to understand customer requirements, propose tailored IT solutions, and deliver technical presentations, product demonstrations, and proofs of concept.

Key Responsibilities:
  • Analyze customer needs and design IT solutions (networking, storage, servers, cloud, security, etc.) tailored to their business goals.
  • Collaborate with the sales team to prepare proposals, bids, and presentations that showcase our products' value.
  • Develop and present solution architecture diagrams, BOMs (Bill of Materials), and cost estimates that meet customer expectations.
Technical Support
  • Conduct product demos and technical presentations to prospects and clients, highlighting our products' features and benefits.
  • Assist in creating RFP/RFQ responses and ensure alignment with customer needs, ensuring our products meet their requirements.
  • Provide insights and recommendations for product/service improvement based on client feedback, driving innovation and growth.
  • Engage with customers to understand their IT environment and pain points, positioning our products as solutions to their challenges.
  • Build trust and credibility with stakeholders by demonstrating technical expertise and understanding of their business needs.
Internal Collaboration
  • Work closely with post-sales teams to ensure seamless project implementation and customer satisfaction, driving long-term relationships.
  • Partner with vendors and OEMs for solution validations and technical support, ensuring our products integrate seamlessly with other technologies.
Market & Product Knowledge
  • Stay up-to-date with industry trends, new technologies, and competitor offerings, maintaining a competitive edge in the market.
  • Maintain a thorough understanding of our product portfolio, including networking, storage, cloud services, servers, virtualization, and cybersecurity solutions.
Required Skills and QualificationsEducation & Experience
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3-5 years of experience in a pre-sales, solution architect, or technical sales role, preferably in an IT firm, with a strong background in IT solutions.
Technical Skills
  • Strong knowledge of IT solutions, including networking, storage, cloud services, servers, virtualization, and cybersecurity.
  • Experience with OEMs like Cisco, HP, Dell, Lenovo, VMware, and Fortinet is highly preferred, showcasing expertise in multiple vendor environments.
  • Familiarity with solution design tools and platforms (e.g., Visio, cloud architecture tools) is essential for effective collaboration and communication.
Soft Skills
  • Excellent communication and presentation skills, enabling clear and concise explanations of complex technical concepts.
  • Strong analytical and problem-solving abilities, allowing for creative solutions to customer challenges.
  • Ability to translate technical concepts into business benefits, demonstrating a deep understanding of customer needs and pain points.
Certifications (Preferred)
  • Vendor certifications such as CCNA/CCNP, VCP, AWS Solutions Architect, Microsoft Azure, or similar, showcasing expertise in specific technologies and vendor ecosystems.

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