Process Excellence Specialist

3 days ago

Karachi, Sindh, Pakistan beBeeCompliance Full time $40,000 - $50,000

We are seeking a skilled Process Compliance Officer to join our team.

Job Description
  • Embedding Discipline and Efficiency
    The successful candidate will be responsible for embedding Standard Operating Procedures (SOPs) across sales and operations, ensuring processes remain efficient, compliant, and customer-centric.
  • Audit Execution and Control
    They will plan and execute monthly/quarterly audits and spot checks, testing control points in SAP/ERP and on-ground, maintaining risk registers, and escalating over-aging observations and control gaps.
  • SOP Governance and Improvement
    The officer will maintain and version SOPs, forms, and checklists, circulate updates, track acknowledgements, map workflows (AS-IS/TO-BE), identify waste/gaps, and recommend simplifications aligned with policy.
  • NCR and CAPA Management
    Log non-conformances, assign owners, track CAPA to closure with effectiveness checks, lead RCA using 5-Why/Fishbone, prevent repeat issues, and verify embedded controls.
Requirements
  • Qualifications and Experience
    Bachelors in Business/Operations/Industrial Engineering/Supply Chain or related; ISO Internal Auditor training (preferred); 1-3 years in process/compliance/QA/internal audit within retail, manufacturing, or projects; exposure to SOP drafting, audits, NCR/CAPA, and operational KPIs.
  • Technical Skills
    Audit planning & sampling, RCA (5-Why/Fishbone), control testing; strong Excel/Google Sheets (lookups, pivots); Power BI/Qlik (nice to have); working knowledge of SAP/ERP transactions (sales order, GRN/GI, inventory, approvals); documentation discipline and evidence management.
  • Soft Skills
    Analytical, objective, and detail-oriented; high integrity; clear written/verbal communication; stakeholder management; ability to prioritize, follow through, and drive cross-functional closure.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Quality Assurance
Industries
  • IT Services and IT Consulting

This role requires a unique blend of technical skills, business acumen, and soft skills. The successful candidate will be able to drive process improvements, ensure compliance, and provide excellent support to the team.

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