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Business Intelligence Analyst for CRM

1 week ago

Karachi, Sindh, Pakistan Horizon Technologies Full time

Horizon Technologies is seeking a talented Business Intelligence Analyst for CRM to join our team and drive business growth through data-driven decision making.

The successful candidate will have expertise in CRM management, sales reporting, and AI-driven research. They will work closely with our sales team to analyze and interpret complex data sets, identifying trends and areas for improvement.

Key Responsibilities:

  • CRM Management: Manage and maintain our CRM databases (Zoho, Odoo, Salesforce, HubSpot etc).
  • Sales Performance Analysis & Reporting: Prepare reports & insights on lead performance, pipeline health, and sales activity for management.
  • Lead Optimization & Research: Conduct market research to identify factors affecting lead conversion & account retention.

Requirements:

  • Hands-on experience with Zoho, Salesforce, Odoo, HubSpot etc.
  • Strong ability to track metrics, analyze trends, and generate reports.
  • Experience using AI-driven sales tools and conducting market analysis.
  • Understanding of B2B sales processes, lead nurturing, and re-engagement.
  • Advanced Excel & Data Visualization skills.
  • Ability to work with sales reps, understand challenges, and present data-driven solutions.
  • Self-motivated & detail-oriented individual with excellent communication skills.