Customer Experience Specialist

13 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

As a Customer Experience Specialist, you will play a pivotal role in ensuring seamless communication between drivers and passengers. This involves providing exceptional customer support via phone, email, or chat.

Key Responsibilities
  • Assist customers promptly and efficiently
  • Coordinate ride dispatching to ensure timely pickups and drop-offs
  • Maintain accurate records of customer interactions and feedback
  • Communicate effectively with drivers and passengers to resolve issues and improve service quality

Requirements:

  1. Customer Service Representatives skills
  2. Experience in Customer Service and Customer Experience
  3. Excellent communication and problem-solving skills
  4. Ability to work effectively in a team environment
  5. Fluency in English
  6. Previous experience in the transportation industry is a plus

This is an entry-level full-time position in the Outsourcing and Offshoring Consulting industry.



  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    The ideal candidate for this role will possess excellent communication and problem-solving skills, with a passion for delivering exceptional customer experiences.As a Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and escalating concerns to management when necessary.You'll work closely with internal...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a Customer Experience Specialist to join our team. As a key member of our operations department, you will be responsible for delivering exceptional customer service to our clients' customers.The ideal candidate will have excellent written and verbal English communication skills, as well as proficiency in MS Office, particularly MS Excel and MS...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionAs a Customer Experience Management Specialist, you will play a vital role in driving initiatives that monitor and evaluate customer satisfaction across various channels. The successful candidate will be responsible for overseeing end-to-end customer experience management activities, ensuring seamless and consistent experiences across all...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionThis is a full-time on-site role for a Customer Service Representative. The role involves providing customer support, ensuring customer satisfaction, managing customer service, and enhancing the overall customer experience.The position is located in a local office, and you will be working with a team to provide top-notch customer service.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    This is a challenging opportunity to work as a Customer Experience Specialist in an inbound support role, providing excellent customer service and ensuring that all customer inquiries are handled efficiently.Job OverviewThe ideal candidate will have fluency in the Urdu language and strong communication skills to manage day-to-day activities focused on...


  • Islamabad, Islamabad, Pakistan Motive Technologies, Inc Full time

    Motive Technologies, Inc is a pioneer in providing cutting-edge solutions for the physical operations sector. Our innovative platform enables safety, operations, and finance teams to manage their drivers, vehicles, equipment, and fleet-related spend in a single system.We serve over 120,000 customers across various industries, including transportation and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    The Key Responsibilities of this role include:Responding to customer inquiries via phone, email, and live chat in a timely and professional manner.Assisting customers with product information, pricing, orders, shipping, and returns.Resolving customer complaints and concerns effectively, escalating issues as needed to ensure swift resolution.


  • Islamabad, Islamabad, Pakistan Octicsoft LLC Full time

    Octicsoft LLC seeks an Ecommerce Assistant to join our team in Islamabad, with the flexibility to work from home. This internship role offers a unique opportunity to gain hands-on experience in customer service, sales, and digital marketing.About the RoleAs an Ecommerce Assistant, you will be responsible for managing customer inquiries, resolving issues, and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleWe are seeking an individual who can provide excellent service to our guests by taking orders, serving food and beverages, and ensuring their overall satisfaction.Main ResponsibilitiesTaking orders efficiently and effectively, ensuring accurate and timely delivery.Serving food and beverages to guests in a professional and courteous...


  • Islamabad, Islamabad, Pakistan TalentPop App Full time

    TalentPop App is looking for a skilled E-commerce Sales Support Specialist who can provide exceptional customer service and sales support.Your Key ResponsibilitiesProvide timely and effective issue resolution to customers.Maintain up-to-date product knowledge to provide accurate recommendations.Collaborate with the internal team to optimize the support...